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McDonald's

3.6
(867 reviews)

Business Details

2220 Hwy 61 E, Jackson, MO
63755, United States
(573) 243-7886
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2220 Hwy 61 E, Jackson, MO
63755, United States

Hours

Reviews

3.6
867 reviews
5 stars
302
4 stars
187
3 stars
155
2 stars
80
1 star
125

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Many reviews highlighted long wait times, both in the drive-thru and for in-store orders, often despite a visible number of staff.

Staff Attitude

Feedback varied on staff friendliness, with some customers noting rude behavior and lack of professionalism, while others praised individual employees for their kindness.

Food Quality

Several customers complained about cold or poorly prepared food, including burnt items and incorrect temperatures.

Curbside Experience

Customers expressed frustration with curbside pickup, citing delays and lack of service.
  • JS
    Jason Seabaugh
    2 days ago
    1.0
    Had to turn my order back in three times before they got it right
  • LM
    Linda Moore
    5 days ago
    1.0
    Driving through I stopped and ordered 2 filet-o-fish, ketchup only, no cheese, no tartar sauce, large Dr Pepper. Board was correct, when I got my order I proceeded down highway. Much to my surprise when I was able to eat, I had one fish with tartar sauce and cheese, ff and a diet Dr Pepper. I was too far to turn around. My receipt even stated special order. Thoroughly disappointed!!!!!
  • SG
    Shirley Gregg
    6 days ago
    2.0
    I ordered curbside pickup today (2/25/2026) and I had to walk in to pick up my curbside order. That is NOT how customer service is supposed to operate when offering curbside options.
  • TJ
    Tony Jackson
    Feb 9, 2026
    5.0
    I didn't really have any bad experiences here myself. I'm homeless, mind you, and these people at this McDonald's would ALWAYS let me sit in there all day long till closing, and some people here would even help me out with food! They were all really nice, godly people, as far as I could see. Could never get a job there though, but I assume that's because of my homelessness, and inability to tend to hygiene, which is understandable.
  • SH
    Steve Hilton
    Jan 12, 2026
    5.0
    Always get my nuggets when traveling. Not sure I like kiosk ordering, but got help with it...

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2220 Hwy 61 E, Jackson, MO?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Saturdays and Sundays.

Does this McDonald's location have drive-through service, and what are its hours?

Yes, the drive-through is available every day from 5:00 AM to 11:00 PM, and until 1:00 AM on Saturdays and Sundays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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