McDonald's

3.6
913 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2220 Hwy 61 E, Jackson, MO
63755, United States

Hours

Reviews

3.6
894 reviews
5 stars
318
4 stars
205
3 stars
161
2 stars
83
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold, burnt, or incorrect food items, leading to dissatisfaction with the overall dining experience.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers feeling mocked or ignored.

Cleanliness

Several reviews noted issues with cleanliness in the restaurant and bathrooms, impacting the overall impression of the location.
  • BS
    Britney Shatzer
    Dec 30, 2025
    1.0
    I waited over 20 mins. for 1 🍔 cheeseburger! This McDonald’s has Very long drive-thru lines! They had more than enough staff working, so it is absolutely ridiculous for it to be SO Slow! There were dozens of employees I saw, yet they seemed incompetent. Only one was even slightly friendly, because she liked my car. I will Not be giving them my business again, I would rather drive further to another location, or go to a better fast food restaurant to give them my patronage and service.
  • EW
    Evan W
    Dec 11, 2025
    1.0
    Lady threatened to call cops when I showed up at the drive thru at close. Didn’t know they were closed 💀
  • KD
    Kassie Diesel
    Nov 15, 2025
    2.0
    Extremely rude & entitled employees. Look at you like your stupid just for saying thank you.
  • TM
    Travis Martin
    Nov 7, 2025
    1.0
    Got my coffee order utterly wrong. And, of course, I was too far away when I discovered this, so I couldn't do anything about it. Don't mess with my coffee! Besides, how do you screw up coffee?
  • FS
    Faith Sides
    Oct 29, 2025
    5.0
    These workers are always so nice to me I'll come in and order a bunch of food and they're always so considerate they're never rude about it and they're very accommodating I appreciate the atmosphere in the service at this place and you have to try the apple pie if you haven't yet

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2220 Hwy 61 E, Jackson, MO?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Saturdays and Sundays.

Does this McDonald's location have drive-through service, and what are its hours?

Yes, the drive-through is available every day from 5:00 AM to 11:00 PM, and until 1:00 AM on Saturdays and Sundays.