Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
889 reviews
5 stars
316
4 stars
205
3 stars
159
2 stars
83
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Temperature
Many reviews mentioned that food was often served cold or not fresh, leading to dissatisfaction.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall experiences with staff were mixed, with reports of rudeness and lack of attention.
Cleanliness
Several customers noted that the restaurant, including bathrooms, was not well-maintained or clean.
Order Accuracy
Numerous complaints were made about incorrect orders, with customers expressing frustration over repeated mistakes.
- KDKassie DieselNov 15, 20252.0Extremely rude & entitled employees. Look at you like your stupid just for saying thank you.
- TMTravis MartinNov 7, 20251.0Got my coffee order utterly wrong. And, of course, I was too far away when I discovered this, so I couldn't do anything about it. Don't mess with my coffee! Besides, how do you screw up coffee?
- FSFaith SidesOct 29, 20255.0These workers are always so nice to me I'll come in and order a bunch of food and they're always so considerate they're never rude about it and they're very accommodating I appreciate the atmosphere in the service at this place and you have to try the apple pie if you haven't yet
- JGJames GreggOct 22, 20252.0I waited 15 minutes for my order. I think the young man that was working at the time had his head in the clouds, because he completely forgot about my order. I had to remind him of what I'd ordered.
- ECElizabeth ChildsOct 17, 20253.0Terrible McDonald's. So many workers, poor service anyway. Food was ready, yet they took so long to give it the fries were cold, hot fudge sundae pretty much melted. The restaurant is messy. I usually try to add a positive note too... But even the bathrooms aren't that great. When we arrived at 7pm the streetlights were not on and the restaurant looked dark.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2220 Hwy 61 E, Jackson, MO?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Saturdays and Sundays.
Does this McDonald's location have drive-through service, and what are its hours?
Yes, the drive-through is available every day from 5:00 AM to 11:00 PM, and until 1:00 AM on Saturdays and Sundays.
Can I order delivery from McDonald's in Jackson, MO?
Yes, delivery is available daily from 6:00 AM to 10:00 PM through their online ordering platform.
What services does this McDonald's offer for convenient pickup?
This location offers curbside pickup, allowing customers to conveniently collect their orders without leaving their vehicle.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is free WiFi available at this McDonald's?
Yes, free WiFi is available for customers at this restaurant.
How can I earn rewards or get special offers at McDonald's?
Customers can earn points for free food through the MyMcDonald's Rewards program and also access mobile offers and ordering via the McDonald's app.
What other dining options are near McDonald's at 2220 Hwy 61 E in Jackson, MO?
Nearby dining options include Pizza Hut, Taco Bell, Hickory House Restaurant, Dexter Bar-B-Q, Burger King, and Papa Johns Pizza, providing a range of cuisines from pizza to barbecue and fast food.
What amenities or services are available near McDonald's for a full day outing?
Nearby you can visit Love's Bridal & Prom for shopping, get a manicure at Diva Nails & Spa or Fancy Nails Spa, manage banking needs at Regions Bank or Alliance Bank, and access medical care at Saint Francis Medical Partners or Immediate Convenient Care.
How can I conveniently find McDonald's in the Jackson, MO area using public transit or landmarks?
McDonald's is located near recognizable places such as Regency House of Jackson, several banks like Montgomery Bank, and dental services like Garrett S Sparks DDS, making it easy to locate this McDonald's while navigating the area.