Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
376 reviews
5 stars
193
4 stars
91
3 stars
50
2 stars
15
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unfriendly staff, indicating a need for better training and management.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold items, incorrect orders, and poor preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms, suggesting a need for improved cleanliness standards.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and value, leading to a perception of poor value for money.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary significantly.
- JLJenny LongNov 9, 20251.0Food was cold, bathroom was Filthy and the workers weren't friendly 😑
- RHRhonda HensonSep 15, 20255.0We ordered a small swirl ice cream cone and a large ice cream cone with vanilla and they were the best cones we've gotten in a long long time thank you guys
- BABecky AllenSep 11, 20253.0It's gone down hill a bit.
- MJMike JohnsonAug 3, 20255.0Fast, friendly and fresh
- JWJosh WalkerJul 31, 20251.0Ice machine was broke was not offered ice girl at the counter was more worried about talking to her bf. Tried to get our ice creams the lady brought them out told us they was not ours after walking circles twice. Management is crap
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Jackson, MO?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, it offers booster seats, high chairs, is family-friendly, and welcomes children.
Can customers access Wi-Fi at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at Dairy Queen Grill & Chill.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the location is wheelchair accessible and provides restroom facilities.
Where is Dairy Queen Grill & Chill located?
It is located at 2806 E Jackson Blvd, Jackson, MO 63755-2948, USA.
How can I order from Dairy Queen Grill & Chill online?
You can place an order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/41822/.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby places include Edward Jones - Financial Advisor: Cheryl A Mothes, MSI Electrical Contractors, Yankee Girls Treasures thrift store, and Horst Pharmacy.
Are there convenient services near Dairy Queen Grill & Chill for a quick stop before or after my meal?
Yes, customers can visit Coinstar for banking, OneMain Financial for payday loans, or stop by local real estate agents like Amber Hamilton Realtor nearby.
What shopping and health services are located near Dairy Queen Grill & Chill?
Nearby shopping and health services include Juniper Creek flowers and gifts shop, Sandy Bottom Farms produce market, and Redefined Health professional services.