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Wingstop

3.3
(867 reviews)

Business Details

11825 East 40 Hwy, Independence, MO
64055, United States
(816) 353-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Independence East 40 Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
11825 East 40 Hwy, Independence, MO
64055, United States

Hours

Reviews

3.3
867 reviews
5 stars
338
4 stars
141
3 stars
83
2 stars
64
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with staff often being unprofessional and unhelpful.

Food Quality

Many reviews highlighted inconsistent food quality, including cold, undercooked, or overly salty items, and missing components from orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty equipment and unkempt staff.

Staff Behavior

Feedback indicated that staff members often displayed a lack of professionalism, with reports of inappropriate behavior and poor communication.
  • PO
    Pretty Opp
    5 days ago
    5.0
    They have good food this is the best spot to come if you hungry serve hot and ready they have good seasoning
  • JT
    Jack Tripp
    Feb 4, 2026
    1.0
    Did an Uber eats order. The lemon pepper wings are nasty, the fries are cold, they forgot both my ranch cups when it even says it on the bag and gave me a piece of chicken that looks like a turd
  • PC
    Perla Carr
    Jan 26, 2026
    1.0
    Did an online order for pick up, everything perfect and on time. Until I went to pick up my order, and notice that the carrots and 10pc Cajun fried corn were missing from my order. It took them 40 minutes for them to give the carrots and the corn. I understand if they have a lot of customers/orders. But it was their mistake to begin with, and I would have understand if I had to wait an extra 10-15 minutes. But it took them 40 minutes to have them ready. My food was cold way before I even got home. Never again! Next time I’ll just drive the extra 15 minutes and go to the one on blue springs!!! Edit to add: got home and notice they only gave me 5pc wth!!
  • KL
    Kayla Love
    Jan 25, 2026
    1.0
    It’s 7 o’clock on a Sunday and the staff is blaring highly inappropriate and derogatory songs. I didn’t know wingstop was a night club. Extremely unprofessional!
  • NG
    Noah Giffen
    Dec 19, 2025
    2.0
    My order was messed up so I tried calling the store several times on december nineteenth, around 8:30 p m to 9:15 pm. They kept lifting their store phone up, then slamming it back down on the receiver. I could hear it, and they wouldn't answer my call, and I was the only one calling them. I found it to be extremely rude and I don't understand the point of it because it's a restaurant they're supposed to take orders. I know they are open all night.Most of the night and they had about three workers on staff. However, the workers didn't really seem to care about their job.And they all seemed really moody, like they weren't happy at all. One of them even smelt like weed and cigarettes. Either way, they make the store and brand look really bad. This entire store needs to be restructured. I am here all the time for door dash orders and whatnot. Every time I see them, I can judge if the guy is in a good mood or not.By how he smells. If he smells like weed, then he's usually pretty happy and helpful, if he doesn't smell like weed and more like cigarettes, then he's usually in a mood and not helpful won't even respond to me. So yeah, overall, i'm very disappointed with this store.Because I love wing stock.But they have people running the store who don't even like their job

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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