Wendy's

3.4
1359 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4301 S. Noland Rd., Independence, MO
64055, United States

Hours

Reviews

3.4
1,359 reviews
5 stars
441
4 stars
299
3 stars
228
2 stars
122
1 star
269

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or improperly cooked food, including raw bacon and old salads.

Service Issues

Many reviews highlighted slow service, order inaccuracies, and rude staff behavior, leading to a frustrating customer experience.

Cleanliness

Several customers noted unsanitary conditions in the dining area and poor maintenance of the restaurant.

Management Concerns

There were multiple mentions of poor management practices, including staff arguing and a lack of oversight, contributing to a negative atmosphere.
  • TF
    Tracy Fischer
    Dec 31, 2025
    1.0
    It went in the trash...burnt...in pieces...cold been sitting out not fresh fries also cold.
  • TT
    Ty
    Dec 24, 2025
    1.0
    Me and my son came to eat breakfast here and it would be an understatement to say this place is horrible because it's terrible. All of our food went in the trash and my breakfast sandwich had raw bacon on it and the egg tasted disgusting and old. My son's biscuits and gravy he couldnt even eat because the biscuits were as hard as concrete. The drink machine only had about 3 choices everything was out, all the tables were dirty, and the floors were sticky. To top all this off the staff working was extremely rude and all had bad attitudes while treating customer's poorly and as well clearly nobody is doing their job. I will definitely be reaching out to corporate for not only a refund but also this location needs new management.
  • AI
    Aurora Igle
    Nov 30, 2025
    1.0
    It amazes me how there is at 2-3 people at the register staring at the same screen and yet the order is still messed up. I paid $15 for a kids cheese burger meal and no burger was in it. I didn’t realize until we were at our next destination. A waste of time and money.
  • KH
    Kara H
    Nov 4, 2025
    3.0
    Kinda bummed my large chili had no meat in it but the staff was nice
  • KL
    kay L
    Oct 19, 2025
    1.0
    literally messed up my burger 3 times. i repeatedly told them ONLY cheese and ketchup. the cashier seemed to understand what i said but the chef in the back didnt. so she got onto me the third time she remade the burger cause she had to make another. i gave up after that third burger. it wasnt that hard of instructions. i will not be ordering a burger from here again lol

Frequently Asked Questions About Wendy's

Is 4301 S. Noland Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 4301 S. Noland Rd.?

The drive-through is open from 8:00 AM to midnight Monday through Thursday and Sunday, and from 8:00 AM to 1:00 AM on Friday and Saturday.