Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food being cold, stale, or incorrectly prepared.
Service Attitude
Many reviews highlighted rude or unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Numerous customers experienced problems with their orders being incorrect or incomplete.
Wait Times
Long wait times were a common complaint, even during non-busy hours.
Management Response
Some customers praised specific managers for their efforts to resolve issues, while others criticized management for poor oversight.
EA
Earlene Anthony
Nov 14, 2025
3.0
I asked for something on my order and was told it was already made that way. When I got home, of course it wasn't on there.
MS
Mike Skinner
Nov 11, 2025
5.0
Nicest morning staff, great service here
LB
Lea B
Oct 12, 2025
1.0
I don't know if it was closing time. But I got the baconator the food was hot but the meat kinda had a spoiled taste to it. It was to late to go back I threw it out and ate the fries. But was sick the next day try not to go closing time.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Independence, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Independence, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (816) 923-1966.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 9022 East 40 Highway Wendy’s serve breakfast?
Yes, this Wendy’s location in Independence, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 9022 East 40 Highway, Independence, MO?
The drive-thru at this Wendy's is open daily from 8:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online from this Wendy's?
Yes, you can order online through their website or mobile app at order.wendys.com.
Does this Wendy's offer delivery service?
Yes, delivery is available via the Wendy's app or order.wendys.com where you can enter your address to check availability.
Is there a drive-thru option at this Wendy's?
Yes, this location has a drive-thru open daily from 8:00 AM to midnight.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant upon request.
What are some nearby dining options to this Wendy's?
Nearby you can find Fuego's BBQ Mexican Cocina, Carmen's Cantina, Old Dragon Restaurant, Hi-Boy Drive-in, Don Chago Bakery, and CaliKc.
Are there any nearby gas stations where I can fill up before or after visiting Wendy's?
Yes, nearby gas stations include Phillips 66, Shell, and Conoco for your convenience.
What nearby services can be helpful for vehicle-related needs when visiting Wendy's?
Nearby automotive and vehicle services include B&F Trucking & Tow Service, H and H Motors Group, Champs Auto Kc, Quick Keys locksmith, and 40 Highway Auto.