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Wendy's

3.3
(1546 reviews)

Business Details

(816) 923-1966

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9022 East 40 Highway, Independence, MO
64055, United States

Hours

Reviews

3.3
1,546 reviews
5 stars
485
4 stars
316
3 stars
272
2 stars
150
1 star
323

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.

Customer Service

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Staff Performance

While some customers praised individual staff members for their friendliness and helpfulness, overall staff performance was criticized for being inattentive and unprofessional.

Operational Issues

Several customers noted problems with the restaurant's hours, including being closed during posted hours and issues with the drive-thru service.
  • CG
    C G
    Jan 24, 2026
    1.0
    Don't recommend thIs place at all anymore. This Wendy's used to be good, Fresh hot delicious food, better customer service. Fast forward to 2026, Just placing order in the drive thru is frustrating. First you have to repeat your order like 5 times because its entered wrong. Then you get a bad attitude for it. It's your fault not their's. Second the food quality is bad, hamburger patties are cold, Dry and over salted. One of my fries was hot the other was cold. Not worth the expensive price for the poor quality. What sucks is that this is happening in most if not all fast food places. Corprate doesn't seem to care and then wonder why sales are down. Wont be going back to this place. Save your money and frustration, cook at home and know it's done right.
  • OO
    ONIKKA OUIIJA
    Jan 23, 2026
    5.0
    I just went to take a break from bad energy at home, That Caramel Vanilla Frosty hit around 12, still holding me up, the egg and cheese muffin was way better than ( and they say comparison is the thief of Joy, but i believe reference will h Stay firm) Upside down W's Dry biscuits. #Sorrynotsorry #Qsr
  • PK
    patrick koliba
    Jan 21, 2026
    5.0
    Had a salad and chili , the salad was really fresh with plenty of blue cheese crumbles and apples, chicken was not dry or over cooked ... chili was hot and really hit the spot.
  • KH
    Kara H
    Jan 2, 2026
    1.0
    Old cold food. Chili cup filled halfway with whole onion slices in it. No sauce. Cold fries. Old spicy nuggets. The lemonade was good though.
  • DP
    Donald Price
    Dec 31, 2025
    2.0
    Took 10 minutes to just get the receipt

Frequently Asked Questions About Wendy's

Is 9022 East 40 Highway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 9022 East 40 Highway, Independence, MO?

The drive-thru at this Wendy's is open daily from 8:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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