Wendy's

3.3
1541 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9022 East 40 Highway, Independence, MO
64055, United States

Hours

Reviews

3.3
1,541 reviews
5 stars
483
4 stars
316
3 stars
272
2 stars
150
1 star
320

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative customer experiences.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food that tasted spoiled.

Service Speed

Customers frequently complained about slow service, even during non-peak hours, leading to long wait times.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences.
  • KH
    Kara H
    Jan 2, 2026
    1.0
    Old cold food. Chili cup filled halfway with whole onion slices in it. No sauce. Cold fries. Old spicy nuggets. The lemonade was good though.
  • DP
    Donald Price
    Dec 31, 2025
    2.0
    Took 10 minutes to just get the receipt
  • SB
    Samantha Barnes
    Dec 20, 2025
    5.0
    Hands now my favorite Wendy's!
  • EA
    Earlene Anthony
    Nov 14, 2025
    3.0
    I asked for something on my order and was told it was already made that way. When I got home, of course it wasn't on there.
  • MS
    Mike Skinner
    Nov 11, 2025
    5.0
    Nicest morning staff, great service here

Frequently Asked Questions About Wendy's

Is 9022 East 40 Highway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 9022 East 40 Highway, Independence, MO?

The drive-thru at this Wendy's is open daily from 8:00 AM to midnight.