Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders and missing items.
Service Quality
Many reviews highlighted rude staff and poor customer service experiences.
Food Quality
Several customers complained about cold or poorly prepared food, while some praised the taste when it was fresh.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant and drive-thru.
Speed of Service
Customers frequently noted slow service and long wait times, especially during busy hours.
AP
Andrew Proctor
4 days ago
2.0
The last 2 times I have been there the food wasnt only not fresh but was old like its sitting there for more than 5 mins. Nd they continually mess the orders up. Either the wrong food or the wrong size. I just want fresh hot food nd it to be right
FG
Fidget girl
Dec 31, 2025
5.0
I visit here quite often routinely around noon and the staff that are always working there around this time are so polite and always get the job done. Especially the woman who often works the window.
CB
Chrystal Bryant
Dec 30, 2025
3.0
Ordered $28 worth the food! Frosty's half full they refused to fill cup. Fries cokd!
JB
Jessie Brandt
Dec 12, 2025
1.0
They messed up my order. As per usual and we ordered a 4 piece tender and there was only 2 in there. Guess they got hungry while forgetting our other food
DS
David Slifer
Dec 6, 2025
1.0
They are always rude there to the customers. But I guess that's LIFE
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 925 West Highway 24, Independence, MO?
The drive-thru is open Monday to Thursday and Sunday from 8:00 AM to midnight, and on Friday and Saturday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Independence, MO Wendy's serves breakfast including combos, sandwiches, coffee, and sides, available via their app or website.
How can I order food from Wendy's online?
You can order food online through the Wendy's app or at https://order.wendys.com by selecting the Independence location.
What payment methods does Wendy's at 925 West Highway 24 accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is the Wendy's at 925 West Highway 24 still open?
Yes, this location is open and committed to serving customers every day through dine-in, drive-thru, and delivery where available.
How can I provide feedback or contact the Wendy's at this location?
You can call the restaurant directly at (816) 252-5330 or reach the Customer Care team via live chat or message at https://www.wendys.com/contact-us or call 888-624-8140.
Are there nearby gas stations where I can fuel up before or after visiting Wendy's?
Yes, there are BP gas stations nearby where you can conveniently fuel your vehicle before or after grabbing a meal at Wendy's.
What other restaurants are located near this Wendy's at 925 West Highway 24?
Nearby restaurants include HiBoy Drive-In, a fast food burger and American restaurant, and A Little BBQ Joint, known for barbecue and American cuisine.
Are there any shopping or grocery stores near Wendy's in Independence, MO?
Yes, nearby you can find El Mercado Fresco and 24 Hi-Way Thriftway grocery stores as well as Dollar General and Open Box Thrift Store for discount shopping.
Can I visit a park or recreational area near the Wendy's location?
Roosevelt Park is close by, providing a nice spot for a walk or relaxation before or after your visit to Wendy's.