Wendy's

3.3
1377 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
925 West Highway 24, Independence, MO
64050, United States

Hours

Reviews

3.3
1,377 reviews
5 stars
446
4 stars
269
3 stars
256
2 stars
130
1 star
276

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.

Service Quality

Many reviews highlighted rude staff and poor customer service experiences.

Food Quality

Several customers complained about cold or poorly prepared food, while some praised the taste when it was fresh.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant and drive-thru.

Speed of Service

Customers frequently noted slow service and long wait times, especially during busy hours.
  • AP
    Andrew Proctor
    4 days ago
    2.0
    The last 2 times I have been there the food wasnt only not fresh but was old like its sitting there for more than 5 mins. Nd they continually mess the orders up. Either the wrong food or the wrong size. I just want fresh hot food nd it to be right
  • FG
    Fidget girl
    Dec 31, 2025
    5.0
    I visit here quite often routinely around noon and the staff that are always working there around this time are so polite and always get the job done. Especially the woman who often works the window.
  • CB
    Chrystal Bryant
    Dec 30, 2025
    3.0
    Ordered $28 worth the food! Frosty's half full they refused to fill cup. Fries cokd!
  • JB
    Jessie Brandt
    Dec 12, 2025
    1.0
    They messed up my order. As per usual and we ordered a 4 piece tender and there was only 2 in there. Guess they got hungry while forgetting our other food
  • DS
    David Slifer
    Dec 6, 2025
    1.0
    They are always rude there to the customers. But I guess that's LIFE

Frequently Asked Questions About Wendy's

Is 925 West Highway 24 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 925 West Highway 24, Independence, MO?

The drive-thru is open Monday to Thursday and Sunday from 8:00 AM to midnight, and on Friday and Saturday from 8:00 AM to 1:00 AM.