Taco Bell

3.6
852 reviews
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Business Details

3927 Bolger Road, Independence, MO
64055, United States
(816) 350-3864
https://locations.tacobell.com/mo/independence/3927-bolger-road.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3927 Bolger Road in Independence. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3927 Bolger Road, Independence, MO
64055, United States

Hours

Reviews

3.6
852 reviews
5 stars
330
4 stars
183
3 stars
150
2 stars
42
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for friendliness while others are criticized for rudeness and poor communication.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality is inconsistent; some customers report fresh and well-prepared meals, while others receive stale or poorly made items.

Cleanliness

Concerns about cleanliness in the dining area and restrooms, with multiple mentions of unsanitary conditions.

Management Issues

Reports of poor management practices, including rude behavior from managers and lack of staff training.
  • ML
    M L
    Dec 5, 2025
    5.0
    Food was great! Drive thru speaker employee needs a little bit more customer service training.
  • NC
    nickalus crismon
    Oct 30, 2025
    2.0
    An employee will come from the kitchen and help you order from a kiosk, but won't physically take your order.
  • LB
    Leslie Brooks
    Oct 28, 2025
    5.0
    Fast service. super friendly. Very helpful. hot food. 👍👍
  • CB
    Crystal Bedwell
    Oct 6, 2025
    1.0
    I won't be visiting this location again and I've gone here for years. I was asked at the speaker what I needed by a female, I answered & she did not confirm my order or say anything more. I said hello 3 times when a male voice then asked me what I wanted. I don't know if the speaker wasn't working but he couldn't seem to hear me. He then got irritated and repeatedly asked me if I needed any sauce packets or drinks, continually repeating, 'are you sure?'. After I paid and received my food he asked me one more time if I was sure I didn't want water. I'm not sure what I did to upset these two. The name on my receipt stated Mason H. Was my cashier..
  • MB
    Maria B B
    Sep 21, 2025
    1.0
    I spent over $40 on a "Free delivery" special. It's been awhile since I ordered here. A few months back,.my delivery was sat outside a building. The picture and all sent to me. I spoke with Taco Bell and door dash, got money back. I figured they improved on the last order. So, used the special free delivery fee, and THE SAME THING WAS DONE TO ME AGAIN! THE DASH DRIVER CAN'T SPEAK ENGLISH. SO, they wouldn't talk to me when I called back or Texted. Never got my food again.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Bolger Road?

Drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.

Where is Taco Bell located in Independence, MO?

Taco Bell is located at 3927 Bolger Road, Independence, MO 64055, USA.