Taco Bell

3.5
985 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2491 S. State Route 291 in Independence. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2491 S. State Route 291, Independence, MO
64057, United States

Hours

Reviews

3.5
985 reviews
5 stars
347
4 stars
218
3 stars
181
2 stars
77
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences of orders being taken incorrectly or not at all.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported issues like cold or poorly prepared food.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions, including reports of cockroaches and staff not following hygiene protocols.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted improvements in food quality.
  • KA
    Kimberly Armer
    3 days ago
    5.0
    I wasn't really impressed with this location as far as the food goes. I got a burrito, but it wasn't fupp.
  • KE
    Kathy Eaton
    Nov 21, 2025
    5.0
    It's ALWAYS great. Food, service, atmosphere, It's all good!!
  • AP
    Austin Pycior
    Nov 15, 2025
    1.0
    Refused to take my order, told me that it’s taco bell’s policy to use the kiosk now. I told them I had cash only. They were not busy, but I interrupted her story time with the cook. With the rudest snarkiest attitude The Big grey haired woman told me I’d have to go through the drive through. I said ok and went to Arby’s. I normally wouldn’t write a review but I was flabbergasted.
  • DW
    Donald Waggoner
    Nov 2, 2025
    3.0
    Ive only come here a few times usually late at night around midnight but overall not the worst fast food establishment I've been too. Order didn't take to long to get employees listened and took my order the way I asked for it. Food was okay and was normal taco bell food.
  • KP
    Kimberly Payne
    Oct 8, 2025
    2.0
    Ordered a quesadilla .it was cut in to 4 squares, 2 of the squares had nothing on them.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at this Taco Bell location?

The drive-through is open from 9:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.

Where is this Taco Bell located?

This Taco Bell is located at 2491 S. State Route 291, Independence, MO 64057, USA.