Taco Bell

3.7
1009 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 16903 East 24 Hwy in Independence. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
16903 East 24 Hwy, Independence, MO
64056, United States

Hours

Reviews

3.7
1,009 reviews
5 stars
399
4 stars
239
3 stars
172
2 stars
66
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with some experiencing delays of 20 minutes or more.

Food Quality

There were numerous complaints about food quality, including soggy tacos, incorrect orders, and insufficient portions.

Staff Attitude

Feedback varied on staff friendliness; while some praised the staff for being kind and helpful, others reported rude or unprofessional behavior.

Cleanliness

The cleanliness of the restaurant was noted positively by some customers, while others reported unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food preparation.
  • FF
    Frank
    4 days ago
    2.0
    Seems hard to find someone at this location that cares that you're spending money. Too worried about joking with coworkers and listening to music on air pods to care about what you ordered.
  • AS
    Andrew Shill
    5 days ago
    5.0
    Great portions, food was particularly fresh, Charlotte was very friendly and smiling at the counter. Will be my go-to taco spot.
  • NB
    Nanna B
    Nov 13, 2025
    1.0
    didn't get my freeze or pepsi and both quesadillas weren't cut ..
  • AB
    Alex Bell
    Nov 8, 2025
    1.0
    They messed up my entire order. Left out half my items. refused to remake the items that were made incorrectly. The employee showed no regard or care for the mistake and acted like I was a burden due to their mistakes.
  • MM
    Megan M
    Nov 5, 2025
    1.0
    Ordered a cheesy Gordita crunch and a cheese quesadilla. The taco was not warm and the cheese on the quesadilla was not melted at all and was not warm as well. For some reason the quesadilla was so spicy that my throat was burning and my eyes were watering. It felt like my throat had nails in it or something, super painful. Normally the quesadilla isn’t spicy at all for me. Customer service was alright, employee sounded very monotone or depressed like.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 16903 East 24 Hwy in Independence, MO?

The drive-through is open Monday to Friday and Sunday from 7:00 AM to 2:00 AM, and on Saturday from 7:00 AM to 3:00 AM.

What are the general operating hours for this Taco Bell location?

Taco Bell is open daily starting at 7:00 AM. Closing time is 2:00 AM Sunday through Friday, and 3:00 AM on Saturdays.