Taco Bell

3.6
1532 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 11020 E 23rd St S in Independence. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11020 E 23rd St S, Independence, MO
64052, United States

Hours

Reviews

3.6
1,532 reviews
5 stars
576
4 stars
341
3 stars
294
2 stars
131
1 star
190

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to dissatisfaction.

Customer Service

While some reviews highlighted friendly and helpful staff, others noted rude behavior and poor service experiences.

Food Quality

Feedback on food quality was mixed, with some praising freshness and taste, while others complained about cold or poorly prepared items.

Cleanliness

Several customers mentioned unsanitary conditions and a messy environment, impacting their overall experience.

Speed of Service

Service speed varied, with some customers experiencing quick service while others faced long wait times.
  • RS
    Ragan Sgambato
    Dec 26, 2025
    4.0
    This location IS very hit or miss in terms of getting items correct and skimping on ingredients. Like tonight, everything I ordeees was correct but they gave me someone else’s chicken chalupa. I’m vegetarian so it’s going in the trash. Can’t give it to a homeless person because I stuck my fingers in it to check what was inside it. But it’s the best location in town. The staff are always so polite so I don’t mind swinging back through when something is wrong. I drive the extra mile and a half to come here instead of to the sugar creek location.
  • FH
    Faye Hill
    Nov 10, 2025
    4.0
    Wild Strawberry Freeze, gave me brain freeze 🥶 lol. It was good like a slushy. I had the Chulupa that I haven't had in a long time, it tastes like it used to. Also had the nacho fries and nacho cheese... 🥵
  • BD
    Bethany Dee
    Oct 10, 2025
    5.0
    Good service. Great food.
  • CP
    Carrie Porter
    Oct 6, 2025
    5.0
    I came about 1:40am to have them correct my grilled cheese burrito… whoever was at the window was SO nice to me. I felt so awful coming back thru, but he was so sweet and apologized and remade my grilled cheese burrito for me. I never caught his name, but he was so sweet and awesome 🥺🩷
  • JP
    Joseph Parker
    Oct 2, 2025
    5.0
    Great service great food

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on Fridays and Saturdays?

The drive-thru at Taco Bell is open from 9:00 AM to 3:00 AM on Fridays and Saturdays.

Where is Taco Bell located in Independence, MO?

Taco Bell is located at 11020 E 23rd St S, Independence, MO 64052, United States.