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Subway

3.8
(527 reviews)

Business Details

1415 W 23rd St, Independence, MO
64050, United States
(816) 890-9609
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Independence Subway® Restaurant at 1415 W 23rd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1415 W 23rd St, Independence, MO
64050, United States

Hours

Reviews

3.8
527 reviews
5 stars
255
4 stars
97
3 stars
63
2 stars
31
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with some noting a negative atmosphere and poor management.

Food Quality

Several reviews mentioned inconsistent food quality, including stale ingredients and incorrect orders.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for being slow or unmotivated.

Cleanliness

The store was generally noted as clean, but there were instances of unsanitary conditions reported.

Availability

Customers frequently complained about the unavailability of menu items, particularly bread and certain toppings.
  • MM
    Mr M1randa
    Feb 12, 2026
    5.0
    As soon as I walked in I was greeted by the lady in the prep station giving me that warm welcome and excited to be at work, well that's the vibe I got. She suggested a few add on in my sandwich that I made it taste way better very satisfied with the customer service
  • TA
    Terri Akers
    Nov 23, 2025
    1.0
    I rarely give a bad review of any fst food or restaurant but manager was rude and acted like he didn't want to work. Although it was kinda a large order it seemed to overwhelm the manager. The order was only 6 foot long subs.
  • CW
    Christina Whitaker
    Oct 20, 2025
    1.0
    That place has gone downhill since they got rid of the best employee they had.
  • CR
    Crissy Rohman
    Oct 17, 2025
    5.0
    Amy is wonderful. Thank you for your help.
  • FW
    Fred Williams
    Oct 3, 2025
    1.0
    One of your employees why it was making my sandwich was saying welcome to McDonald's and a Big Mac and the other guy was saying you know you shouldn't be saying that this is why I was sitting in line and they was making sandwiches not finishing I'm not finishing the other sandwiches

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1415 W 23rd St, Jackson, Independence, MO 64050, USA.

What are the operating hours of the Subway at 1415 W 23rd St?

The Subway is open daily from 9:00 AM to 9:00 PM, including weekends.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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