Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Independence Subway® Restaurant at 1415 W 23rd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
523 reviews
5 stars
252
4 stars
96
3 stars
62
2 stars
31
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted rude or unhelpful staff, with some customers feeling ignored or disrespected.
Food Quality
Several customers reported issues with food quality, including stale ingredients and incorrect orders.
Staffing Problems
Many reviews mentioned being short-staffed, leading to long wait times and overwhelmed employees.
Positive Employee Interactions
Despite the issues, some customers praised specific employees for their friendliness and good service.
Cleanliness and Atmosphere
A few reviews noted that the store was clean, but others mentioned a negative atmosphere among staff.
- TATerri AkersNov 23, 20251.0I rarely give a bad review of any fst food or restaurant but manager was rude and acted like he didn't want to work. Although it was kinda a large order it seemed to overwhelm the manager. The order was only 6 foot long subs.
- CWChristina WhitakerOct 20, 20251.0That place has gone downhill since they got rid of the best employee they had.
- CRCrissy RohmanOct 17, 20255.0Amy is wonderful. Thank you for your help.
- FWFred WilliamsOct 3, 20251.0One of your employees why it was making my sandwich was saying welcome to McDonald's and a Big Mac and the other guy was saying you know you shouldn't be saying that this is why I was sitting in line and they was making sandwiches not finishing I'm not finishing the other sandwiches
- DGDaniel GarlinSep 22, 20254.0Maybe it's just me, but I always feel bored and bland inside a Subway. The food is still good. This one had some good workers putting sandwiches together. I just think I'm getting kinda tired of the same old sub places though.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 1415 W 23rd St, Jackson, Independence, MO 64050, USA.
What are the operating hours of the Subway at 1415 W 23rd St?
The Subway is open daily from 9:00 AM to 9:00 PM, including weekends.
Does this Subway location offer delivery services?
Yes, this Subway location offers delivery services for your convenience.
Can I dine in at the Subway on 1415 W 23rd St?
Yes, this Subway location serves dine-in customers.
Does the Subway restaurant provide catering services?
Yes, this Subway restaurant offers catering services to meet your event needs.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
How can I view the menu or place an order online?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/295-0/menu/
What nearby places of interest are close to the Subway restaurant?
Nearby places include Pedro Vargas car dealership, J's Fish & Chicken restaurant, and CVS Pharmacy, which you might visit before or after your meal.
Is there public transportation near the Subway at 1415 W 23rd St?
Yes, the Apple Bus Company bus station is nearby, helping customers access the Subway location easily.
Are there other food options near this Subway?
Yes, J's Fish & Chicken and Mandarin House Chinese Restaurant are nearby, offering additional dining choices for customers.