Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Independence Subway® Restaurant at 18921 East Valley Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
215 reviews
5 stars
103
4 stars
34
3 stars
18
2 stars
12
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; some report friendly and efficient service, while others describe rude and unhelpful behavior.
Order Accuracy
Many customers reported issues with incorrect orders and being out of staple ingredients, leading to dissatisfaction.
Cleanliness
The cleanliness of the location received positive feedback from some customers, while others noted unsanitary conditions.
Service Speed
Customers frequently mentioned slow service and long wait times, especially during busy hours.
Management Issues
Several reviews highlighted poor management practices, including lack of staffing and inadequate customer service responses.
- MLMark LyonSep 8, 20255.0Very nice and friendly staff. I come here a lot to pick up orders as a Dasher. Nice and clean.
- MCMichael CoxJun 22, 20251.0Bad, Bad, bad ! . Always out of something and understaffed. Shame because it's a good location . 6/22 615 turned around and left. This time they were literally out of bread! Someone from Subway should do a anonymous visit here. Too many other options now. Never once have had this issue with Jersey Mike’s - drove 15 Minutes to Lees Summit just for a sandwich
- EDElisse DutcherMay 30, 20251.0I wouldn’t even leave stars if I had the option. The apparent “manager” Jen, left my family and I sitting in line while she stocked chips. Prioritizing stocking chips over serving customers standing in line. One of them being my mother in law who has diabetes. We were in line for 10 minutes while she proceeded to do work that could have easily been done at end of shift. I just don’t understand why that was more important. While her obvious, new hire was overwhelmed and needed her help.
- BBBayleeWhetselOct 22, 20211.0Food poisoning. No one go here. The sickest I’ve ever been. I’ve been throwing up and diarrhea since 9pm Wednesday night. It is now 11 am Friday and I have ate nothing and can’t keep any liquid down for more than a few hours. Throwing up every hour even through the nigh. I have had no sleep. I went to the doctor and they said if it’s still happening by Sunday I have to go to urgent care and get IV fluids. I will never eat subway ever again.
- SMSantiago MorenoJun 14, 20171.0I was waiting on someone to attend me for about 5 min.. there was 2 infront but didnt even care. Until i yeld if "some one gonna help". But other then that food was good. Survice is crappy.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Independence, MO?
The Subway restaurant is located at 18921 East Valley Parkway, Lot 4A, Suite A, Independence, MO 64055 in the Eastland Valley View area.
What are the operating hours of Subway at Eastland Valley View?
This Subway is open daily from 10:00 AM to 9:00 PM. It is closed on November 27, 2025, and December 25, 2025, for holidays.
What types of meals are served at the Subway on East Valley Parkway?
They serve breakfast, lunch, and dinner meals.
Does this Subway offer curbside pickup and delivery services?
Yes, this Subway location offers both curbside pickup and delivery services for customer convenience.
Can I dine in at the Subway in Eastland Valley View?
Yes, this Subway location serves dine-in customers, along with takeout options.
Does Subway at East Valley Parkway provide catering services?
Yes, catering services are available to help with your event or group meal needs.
How can I view the menu or order online from this Subway?
You can view the menu and place orders online or through the app at https://subway.com/en-us/restaurant/25586-0/menu.
What nearby restaurants can I visit close to this Subway location?
Nearby restaurants include QDOBA Mexican Eats, Pie Five Pizza, Thai Spice, McDonald's, Crumbl - Independence, Whataburger, and Chipotle Mexican Grill, offering a variety of cuisines to choose from.
Are there any nearby services for health and wellness around Subway at Eastland Valley View?
Yes, nearby health and wellness services include Any Lab Test Now, Audibel Hearing Center, Agape Touch Massage Therapy, Curis Functional Health, Princess Nails, and Slim4Life Weight Loss.
How can nearby businesses like Sport Clips Haircuts or Express Oil Change be useful for customers visiting Subway?
Customers visiting Subway can conveniently combine their meal with services like haircuts at Sport Clips Haircuts of Independence or automotive maintenance at Express Oil Change & Tire Engineers nearby, making errands more efficient.