Subway

3.6
216 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Independence Subway® Restaurant at 18921 East Valley Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
18921 East Valley Parkway, Independence, MO
64055, United States

Hours

Reviews

3.6
216 reviews
5 stars
104
4 stars
34
3 stars
18
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are inconsistent, with some praising friendly service while others report rudeness and poor management.

Service Speed

Many customers noted slow service and long wait times, often exacerbated by understaffing.

Food Quality

While some customers enjoyed fresh and tasty food, others reported issues with missing ingredients and overall food quality.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it while others reported unsanitary conditions.

Order Accuracy

Numerous complaints about incorrect orders and lack of communication regarding unavailable items.
  • JS
    joseph schisler
    Dec 30, 2025
    5.0
    Good subway
  • ML
    Mark Lyon
    Sep 8, 2025
    5.0
    Very nice and friendly staff. I come here a lot to pick up orders as a Dasher. Nice and clean.
  • MG
    Myke G
    Apr 30, 2024
    5.0
    These guys care! I walked in to both of the employees having great conversations with the guests. When it came my turn she helped me make my sandwich cheaper and asked where I wanted what on my sandwich and on what side. They care enough to ask how many ingredients you want and when you would like it toasted. There was a Muslim lady ahead of me and they even cared enough to replace their gloves and wash their hands after touching bacon to make sure it had no chance of getting on her sandwich. That's an attention to detail and level of respect I wish every sandwich shop had. I came in on Monday afternoon at about 1 o'clock and despite being flodded by online orders and the people in line behind me the ladies at the counter were sure to give everyone the right attention and made sure their sandwich was perfect. Rockstar crew here, I will for sure be back!!!!
  • CS
    Chris Shurmantine
    Feb 9, 2017
    4.0
    It's always been a nice place to stop and get a bite to eat, the crew really make a difference as well. I'll be returning in the future that's for sure.
  • KB
    King Blue
    Dec 30, 2016
    5.0
    Workers are great and so is the food. Shout out to steven tho for being the greatest employee at subway

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Independence, MO?

The Subway restaurant is located at 18921 East Valley Parkway, Lot 4A, Suite A, Independence, MO 64055 in the Eastland Valley View area.

What are the operating hours of Subway at Eastland Valley View?

This Subway is open daily from 10:00 AM to 9:00 PM. It is closed on November 27, 2025, and December 25, 2025, for holidays.