Subway

3.8
286 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Independence Subway® Restaurant at 2650 Hub Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2650 Hub Dr, Independence, MO
64055, United States

Hours

Reviews

3.8
286 reviews
5 stars
138
4 stars
57
3 stars
30
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was healthy and delicious, though some mentioned issues with freshness and quality of ingredients.

Customer Service

Service quality varied significantly; many customers reported rude or unprofessional behavior from staff, while others praised friendly and helpful employees.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and issues with online orders were noted, leading to frustration among customers.

Cleanliness

Some reviews highlighted cleanliness as a positive aspect, while others raised concerns about hygiene practices among staff.

Availability Issues

Frequent reports of being out of key ingredients and items, leading to dissatisfaction among customers.
  • BB
    Bo
    Oct 31, 2025
    5.0
    Very healthy food, delicious, with plenty of ingredients and vegetables.
  • KK
    Kay Keightley
    Sep 25, 2025
    2.0
    Very rude to customers. We came in at 9:20 pm and was not greated and asked. “What do you want?” After a couple seconds. Then he gave attitude and asked if we had any more sandwiches and then moved on. I asked if there were any more cookies and he shook his head no and looked at me like I was an idiot and mind you there were 2 cookies in there at the time. Yes you do have more cookies! You just didn’t feel like getting them. And made the sandwich without out the ingredients that come with it/ required on the sandwich. You also need to use your words with customers please. This is not professional in any way.
  • BR
    Brianna Rittenberg
    Aug 21, 2025
    1.0
    just went to this location at a little after noon on 8/21 and my husband went up to to the counter to start looking and ordering, and the girl there asked “what can i get started for you” and when he replied “i didn’t know yet” she huffed at him and rolled her eyes. Are you kidding me? we walked out instead.
  • LB
    Loletta Bogue
    Aug 14, 2025
    1.0
    Literally just left there is an older black guy & a blonde lady working. For starters I USED to eat at this location & literally wouldn’t go to any other location. But on 8/14/25 the older black guy service was down right RUDE he was smirking at our request & completely acting as if we were irritating him (the request was simple we didn’t want nothing on the bread as the meal was for my husband who works overnights). Now what did it for me was the blonde lady working was changing the vegetables with NO GLOVES fingers damn near on the green peppers so between the smirk , irritation & total disregard of cleanliness. I took my money elsewhere & that sucks I loved this particular location they USED to be the total opposite & all about great customer service and most importantly CLEANLINESS
  • JR
    J R
    Jul 22, 2025
    1.0
    PLEASE CHANGE THE PICKLES, TO REAL DILL PICKLES! These newer pickels are terrible tasting!

Frequently Asked Questions About Subway

Where is Subway located in Independence, MO?

Subway is located at 2650 Hub Dr, Suite G, Independence, MO 64055.

What are the opening hours of Subway at 2650 Hub Dr?

Subway is open daily from 9:00 AM to 10:00 PM.