Brand Certified
Subway
3.0(211 reviews)
Certified by Subway • Feb 22, 2026
Business Details
18009A E 24 Highway, Independence, MO
64056, United States
Certified by Subway • Feb 22, 2026
(816) 796-8106
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Independence Subway® Restaurant at 18009A E 24 Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.0
211 reviews
5 stars
67
4 stars
28
3 stars
30
2 stars
10
1 star
76
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor attention to detail in sandwich preparation.
Service Speed
Customers frequently complained about long wait times, both for in-store orders and drive-thru service, often exacerbated by understaffing.
Food Quality
Several reviews mentioned unsatisfactory food quality, including stale bread and poorly made sandwiches.
Management Issues
Customers expressed dissatisfaction with management's responsiveness and ability to address problems, contributing to overall frustration.
- JLJamie LeeFeb 8, 20261.0Got 5 sandwichs with chips and drinks employees got mad at the order we made and threw our food around upon paying for it and rushed us out never had this kind of service from here. If your having a bad day don't take it out on the customer's might not come up here anymore for this experience.
- AGangela gillettFeb 7, 20261.0My girls asked for subway. I was excited because I just wanted a drive thru. The touch screen didn’t work. I drove to the window. Explained that the touchscreen didn’t work. Someone must’ve pissed in his box of cereal this morning cause his customer service not working. He informed me that I was wrong and to push harder. I did what he said to do and still nothing. So I left and went to Mr. Good cents. Customer service was 4 stars!
- HAHarinder AthwalJan 10, 20261.0Very very bad staff behavior Rude and attitude staff Hate this location Very very cheap rude behavior
- CPCarrie PorterJan 1, 20261.0Edit: noticed this is apparently a pattern at this store due to the reviews. Never coming back. Like ever 😅 Not gonna lie, I’ve never had such a bad experience with subway before. Dude rushed the sandwhiches all 3. Missed half the toppings on all 3 sandwhiches, slacked on the mayo. On ALL of them. Didn’t add my vinegar and oil, gave us all the wrong bread. I’m literally like honestly so annoyed. I’ll be calling the manager tomorrow, this is so sloppy.
- RBRodney breedingNov 22, 20251.0This was the worst subway location I've ever eaten at. Matched only with customer service that made ordering so unmotivated to spend 50 dollars on three poorly made sandwiches. Im not here to beg employees to put in the bare minimum. They put the sweet onion sauce on as if it comes out of their 401ks. Some of my meat was left in the paper container. This is why America has never been less satisfied with quick food. Subway is the new Chipotle of portions
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Independence, MO?
The Subway restaurant is located at 18009A E 24 Highway in the Arrowhead Shopping Center, Independence, MO 64056.
What are the operating hours of the Subway restaurant?
The Subway restaurant is open daily from 9:00 AM to 10:00 PM.
Does this Subway offer catering services?
Yes, this Subway offers catering services to meet your event needs.
What ordering options are available at this Subway location?
You can order using the app or online, choose delivery, dine in at the restaurant, or use curbside pickup.
Does the Subway restaurant serve breakfast, lunch, and dinner?
Yes, the Subway in Independence serves breakfast, lunch, and dinner.
Is there a drive-through service at this Subway location?
Yes, this Subway has a drive-through for customer convenience.
What is the contact number for the Subway restaurant at Arrowhead Shopping Center?
You can contact the Subway restaurant at +1 816-796-8106.
Which nearby Mexican restaurant can I visit near Subway at Arrowhead Shopping Center?
Los Compas Mexican Restaurant is a nearby Mexican dining option close to the Subway at Arrowhead Shopping Center.
What beauty and spa options are available near the Subway restaurant?
Finally It's Our Time is a nearby beauty salon and jewelry store where you can enjoy beauty and spa services after visiting Subway.
Are there any fitness or martial arts facilities near Subway at Arrowhead Shopping Center?
Henrich's US Tae Kwon Do, a martial arts club and gym, is located nearby for sports and fitness instruction.
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