Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nathan and Robert for their excellent service.
Order Accuracy
Numerous reviews indicated issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Service Speed
Customers frequently reported long wait times for both pickup and delivery, with some experiencing significant delays.
Food Quality
While some customers enjoyed the food, there were consistent complaints about undercooked pizzas and incorrect toppings.
Customer Service Issues
Several reviews mentioned poor customer service experiences, including unprofessional behavior from staff and difficulties in resolving complaints.