CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Independence is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
While some customers praised the freshness and taste of certain items, others complained about food not being fresh, incorrect ingredients, and portion sizes.
Pricing Concerns
Several reviews mentioned that the prices are high relative to the portion sizes and quality of food, with some feeling that the value has decreased.
Cleanliness and Atmosphere
The cleanliness of the location received mixed reviews, with some praising it while others noted issues with the atmosphere and parking.
JP
Josh Pine
5 days ago
2.0
Excellent food when they get your order right. Which is not all the time (today happened to be one of those days, so this has become a 30 minute Panera Bread trip for a drive-thru order). The wait times are extremely long compared to 5 years ago. Even though the cost of eating here has almost doubled. So mixed bag…
Update: After going inside and waiting for a replacement sandwich, they got it wrong yet again. I got home, opened it up, and it’s incorrect. Which is about what I expect.
KV
Kelevra G Vest
Feb 12, 2026
1.0
The older woman at the front counter was unbelievably rude had absolutely the worst service at Panera ever
AS
Amy S
Feb 5, 2026
5.0
Friendly staff and delicious food.
JC
Jim Cummins
Jan 28, 2026
2.0
They're always out of bread and dessert items I have never seen this place have everything they're supposed to and they run out consistently by noon
AB
Alice Black
Jan 14, 2026
1.0
Ordered a pick 2 at the kiosk, they didn't give me my drink or my pastry I ordered and when I went back up to the counter to ask if I could get the rest of my order, the person giving out orders did not speak or understand English well, and left me waiting while she avoided looking at me or helping me. Then, when she finally went and grabbed someone to get the rest of my order, the new pink haired employee gave attitude and said "you could have just said that".
I DID. MULTIPLE TIMES. CALMLY.
but yknow what makes me NOT calm?!
Not being given the items I paid for, Being accused of having an attitude when im calm and treated like the problem for being a paying customer with expectations.
Have been a regular here, won't be back due to the abysmal service.
Does Panera Bread in Independence accept reservations?
No, Panera Bread in Independence does not accept reservations.
What are the delivery hours for Panera Bread in Independence?
Delivery is available daily from 6:00 AM to 9:00 PM, except on Sunday when it closes at 8:30 PM.
What types of meals does Panera Bread serve?
They serve breakfast, lunch, brunch, and dinner.
Can I order online or pick up food quickly at Panera Bread Independence?
Yes, you can order online for delivery or use the Rapid Pick-Up option to grab your order quickly.
What payment methods are accepted at Panera Bread Independence?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Panera Bread offer drive-thru and dine-in services?
Yes, they offer both drive-thru and dine-in options for customers.
What special menu items are Panera Bread Independence known for?
They are known for You Pick Two meals, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What nearby restaurants can I visit before or after Panera Bread?
Nearby you can visit Red Robin Gourmet Burgers, Chipotle Mexican Grill, Whataburger, Palacio Maya Mexican Restaurant, and Subway for a variety of dining options.
Are there convenient banking options close to Panera Bread Independence?
Yes, nearby banking options include Bank of America, UMB Bank with drive-thru services, UMB Bank ATM, and Regional Finance.
What nearby services are available around Panera Bread Independence for customers?
Customers can find services like Lowe's Home Improvement, Blue Rhino Propane Exchange, Market Tax Services, Salon Ami Day Spa, and Minute Key near Panera Bread.
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