Panera Bread

4.2
1379 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Independence is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
18800 East US Highway 40, Independence, MO
64055, United States

Hours

Reviews

4.2
1,379 reviews
5 stars
802
4 stars
325
3 stars
104
2 stars
65
1 star
83

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting specific items like the broccoli cheddar soup and chicken sandwiches, but some noted issues with portion sizes and freshness.

Customer Service

Service experiences varied widely; while some praised staff for being friendly and helpful, others reported rude interactions and mistakes with orders.

Order Accuracy

A significant number of reviews mentioned frequent issues with incorrect orders, including missing items and wrong ingredients.

Atmosphere

The atmosphere was described as pleasant for meetings and socializing, though some noted cleanliness issues and a lack of warmth from staff.

Pricing Concerns

Many customers felt that prices were high relative to portion sizes and quality, leading to dissatisfaction with value for money.
  • VF
    vanesa ferrari
    1 day ago
    5.0
    Un excelente lugar para ir en familia
  • SW
    Shirley Ware
    Nov 1, 2025
    2.0
    Love Broccoli/cheese soup but decided to do pickup order on the bacon sandwich & cinnamon roll. Neither were fresh. Called panera & they said made fresh b4 pickup. Bread was cold, lettuce wilted & small piece of bacon & larger piece of turkey or ham??? CINNAMON BUN was not fresh. This was around 5:00 so assume out all day. Called to see if fresh made & the answer was yes. They refunded cost but only item i will ever purchase again will be store bought Broccoli/Cheese soup. I only live 5 minutes away from restaurant so was even there b4 pickup time.
  • KK
    Karin Keelin
    Oct 18, 2025
    5.0
    Love Panera. So many choices.
  • JT
    Jesse Trach
    Oct 16, 2025
    5.0
    I come here nearly everyday to work or meet with friends. Coffee is great and it’s a great atmosphere. Michelle is awesome—she greets me every morning when I get walk in the door and remembers my order. Keep up the good work! Thank you!
  • KK
    Kim
    Sep 19, 2025
    5.0
    This is the best Panera I’ve been to hands down. The bagels are super soft, the pastries were very fresh, and the customer service was exceptional!!!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Independence accept reservations?

No, Panera Bread in Independence does not accept reservations.

What are the delivery hours for Panera Bread in Independence?

Delivery is available daily from 6:00 AM to 9:00 PM, except on Sunday when it closes at 8:30 PM.