Brand Certified
McDonald's
3.5(2694 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
16235 E Hwy 24, Independence, MO
64056, United States
Certified by McDonald's • Feb 22, 2026
(816) 257-0700
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
2,694 reviews
5 stars
948
4 stars
573
3 stars
538
2 stars
217
1 star
418
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and poor management.
Food Quality
Several reviews mentioned problems with food quality, including overcooked items and cold food being served.
Service Speed
Customers frequently complained about long wait times in both drive-thru and in-store, with some stating it took too long to receive their orders.
Management Issues
There were multiple mentions of poor management practices, including disrespectful behavior towards employees and customers.
- MMMsSusumom2 days ago2.0As a patron and doordasher I've experienced more problems with orders being wrong (having to return to store) then any McDonalds ever! As a Dasher I lose money because of orders being wrong. It's so frustrating!
- WCWilliam Cooley3 days ago3.0I have been to many McDonald's restaurants but this McDonald's runs out of or has something being worked on every time I order. Either, I'm unable to get the sandwich I wanted or the drinks I ordered . Either way , not great way to keep your loyal customers
- LFLucky In The FleshFeb 12, 20264.0luv their fries
- SSSkullrydrJan 12, 20263.0Average, nothing else can be said
- TThe window wizard !!Jan 6, 20265.0Not gonna lie you guys are super fast and reasonably priced on the food !!! Also the kids love it ❣️❣️❣️💯
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 16235 E Hwy 24, Independence, MO?
McDonald's in Independence, MO is open 24 hours a day, seven days a week, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
What delivery and pickup options does McDonald's provide at this location?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's in Independence, MO?
They accept various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's App available for iOS and Android devices.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What promotions or reward programs does McDonald's offer?
They offer MyMcDonald's Rewards where you can earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby coffee shop can I visit before or after my meal at McDonald's?
Scooter's Coffee, a nearby coffee shop and cafe, is close to this McDonald's and can be a great place to grab a coffee or tea.
Are there any nearby fast food alternatives close to McDonald's?
Yes, Burger King and Popeyes Louisiana Kitchen are nearby fast food options if you're looking for different cuisine choices.
Is there a convenient grocery or retail store near McDonald's in Independence?
Yes, Dollar General and Kmart are nearby retail stores, offering a variety of shopping options close to McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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