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Five Guys

4.2
(1861 reviews)

Business Details

4140 S Noland Rd, Independence, MO
64055, United States
(816) 886-0098
https://restaurants.fiveguys.com/4140-s-noland-rd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4140 S Noland Rd in Independence is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4140 S Noland Rd, Independence, MO
64055, United States

Hours

Reviews

4.2
1,861 reviews
5 stars
1,107
4 stars
396
3 stars
156
2 stars
72
1 star
130

What are people saying?

AI-generated from recent customer reviews

Management Issues

Multiple reviews highlighted poor management and disrespectful staff behavior, leading to negative customer experiences.

Food Quality

While many customers praised the burgers and fries, there were consistent complaints about food preparation standards and inconsistency in cooking.

Pricing Concerns

Numerous customers expressed that the prices are too high for the portion sizes and quality, leading to dissatisfaction.

Service Experience

Customer service experiences varied, with some praising the friendly staff while others reported slow service and issues with order accuracy.

Cleanliness

Several reviews mentioned cleanliness issues, particularly regarding food preparation practices and the condition of dining areas.
  • DW
    Donald Waggoner
    Feb 8, 2026
    4.0
    Overall my only complaint has very been that's expensive to get food here for other available options. The service was great dining in the staff seemed very helpful not a very long wait for your food. Dining in you have plent of seats and space to dine in or leave for takeout. The food was pretty good as far as taste and as this place is know for they pack your bag full of fries to make it feel you get your money's worth. Plenty of drink options so finding the drink you want is easy with their touch screen drink machine. The have bathrooms if you need to use them. They have different sauces and stuff for condiments. Plenty of parking everytime you come here being that they share a parking spot with other businesses.
  • AC
    Alex Carter
    Feb 5, 2026
    5.0
    Cashier guy Conner was super optimistic. Announcing the orders to the cooks with pride! Super friendly. The cooks were laughing. Having a great time working. Thats the best part. No matter what youre doing I life, enjoy the moments ! 🙂
  • RG
    Ryan Garnett
    Jan 31, 2026
    4.0
    The burgers are good and nice options to customize. The fries have decent flavor but you have to take them home and put them in the oven if you want them to be at all crispy.
  • JJ
    Jen
    Jan 26, 2026
    1.0
    The leadership for this place is awful. I've only eaten there once but never will again. With the leadership being so awful, I can't imagine they would care about the staff or food they are serving. I've read the reviews and lot of the bad reviews include a manager. If management isn't managing, what do you think the end result will be? My complaint is with Hannah, supposedly she is the store's manager. It all goes downhill from there. I ate a burger while I was here. I echo the overpriced food motto that I am seeing in the reviews. There were also men with facial hair not covered cooking food. There were people, including the manager on duty cooking food with no hair nets or gloves. Um, I don't know about you, but I find that disgusting. And it's a health code violation. I ate in my car because there were no clean tables. Apparently, I need to contact the health department regarding the disgusting food prep I witnessed.
  • RO
    Ryan O'Dell
    Jan 21, 2026
    3.0
    Hello, me and my wife have been going to this location couple times a month since it first opened. My wife is now 6 months pregnant and it’s her favorite food; We go 2-3 times a week now. Over the last 2 ish months the fries have been kind of hit or miss. Not cooked quite long enough(still great portions). They need probably another 2-3minutes. Almost slimy with grease and only a dozen or so fries out of a large are crispy at all. Don’t get me wrong, I love greasy fries but these just aren’t hitting the high 5 guys standard. Even the burger tonight isn’t quite cooked to the level 5 Guys normally cooked, more medium rare vs well done but didn’t get a great picture.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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