Fazoli's

3.7
2367 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Independence, MO. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
19008 E. 39th Street, Independence, MO
64057, United States

Hours

Reviews

3.9
1,708 reviews
5 stars
873
4 stars
354
3 stars
185
2 stars
110
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members, highlighting individuals like Rylee, James, and Kristi for their exceptional hospitality.

Food Quality

While some customers enjoyed the food, particularly the breadsticks and pasta dishes, others noted inconsistencies in portion sizes and food temperature.

Cleanliness

The restaurant generally received positive remarks for cleanliness, with several reviews mentioning spotless restrooms and a clean dining area.

Speed of Service

There were mixed reviews regarding service speed, with some customers experiencing long wait times, especially during busy hours, while others noted quick service.

Value for Money

Customers appreciated the affordable pricing and meal deals, although some felt that portion sizes were smaller than expected.
  • PO
    Preston Osborne
    1 day ago
    5.0
    Jackson and Matt were amazing. As a prior retail trainer and DM, it was great to see customer service and attention to detail isn’t totally gone. These two should be highly appreciated for their efforts to making the dining experience in a fast pace atmosphere enjoyable.
  • KD
    Katie Davis
    2 days ago
    5.0
    We came in and place an extremely large order and Matt was super helpful and kind. Michael did a great job on getting all orders correct and getting it to us so fast. Jackson and Matt delivered promptly to us and ensured we had everything we needed. Wonderful service. 10/10!
  • NS
    Noel Schneider
    Nov 15, 2025
    5.0
    Kids ordered Alfredo and loved it. I got the ultimate sampler and the food was good but a little on the cool side as well as being al dente. I would have preferred a little more done and warmer but overall was tasty. Always love the bread sticks. Staff were friendly and location was clean.
  • LH
    Linda Hale
    Nov 13, 2025
    5.0
    I live an hour away from this Fazoli restaurant and when I'm in the area I buy a double order of the family size dinner. Today I did just that and the young women that were working were so pleasant and helpful, even helping carry my food to the car. Sherie was one of their names and I'm sorry I cannot remember the other one's name. We enjoyed another delicious Fazoli meal tonight and I'm very grateful for the employees of this restaurant.
  • JJ
    Jude Jimerson
    Nov 13, 2025
    1.0
    I usually like Fazoli’s it’s good for a cheap price and the breadsticks aren’t bad, we usually go to the one in blue springs but this one was closer so I thought I might as well. But the lady serving our food was cleaning trash off tables and mopping the floor without gloves and not washing her hands before serving us. Was grossed out and couldn’t really finish our food with that thought.

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Independence, MO offer?

Fazoli's offers fast, fresh Italian cuisine including pasta, pizza, and their signature unlimited garlic breadsticks.

What are Fazoli's hours of operation in Independence, MO?

Fazoli's is open daily from 10:30 AM to 10:00 PM.