Dairy Queen Grill & Chill

3.9
1091 reviews
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Business Details

4045 Little Blue Parkway, Independence, MO
64057-8309, United States
(816) 912-1619
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4045 Little Blue Parkway, Independence, MO
64057-8309, United States

Hours

Reviews

3.9
1,091 reviews
5 stars
535
4 stars
259
3 stars
104
2 stars
61
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor communication from staff.

Food Quality

Mixed reviews on food quality; some items were described as cold or poorly prepared, while others were praised for being hot and fresh.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and drink stations.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that some items were overpriced for the quality received.

Positive Staff Interactions

Despite some negative experiences, many customers noted friendly and cheerful staff interactions.
  • BB
    Breezy
    2 days ago
    1.0
    Went through the drive thru to get dinner tonight. The first time there was very little communication. Drove 15 minutes back home just to see they forgot one of my cheeseburgers. Drove back to get it and the guy that was bagging the food tried to argue with me that he knew it was in there "I put it right on top." I informed him I only got 2 of 3. He then finally got me another one. I promise I would make an extra 30min round trip for a cheeseburger.
  • TD
    Triston Daniels
    2 days ago
    5.0
    It was a great atmosphere made us feel welcomed and was quick service and Mary was very helpful and nice to talk too!! 10/10
  • HM
    H. M.
    5 days ago
    5.0
    Customer service is always so nice. Food was steaming hot. Ice cream is always great. Tip: if you can finish a peanut butter parietal but be extremely miserable afterwards, order the hot fudge sundae with peanuts instead. Yum!
  • DA
    Debi Armstrong
    Dec 26, 2025
    1.0
    Went through the drive through to get a kitty size dipcone, price was $3.80 - i told them to keep it. We all need to stand up to these prices and do without things that we love. That is ridiculous.There is not even a oneHalf cup of ice cream in a kitty size.
  • AY
    A Y
    Dec 11, 2025
    3.0
    We love DQ and their ice cream. However, this location has been having issues with Mobile orders. This was our second time ordering via DQ mobile app and picked up by drive thru and it took them 20 mins in total to locate the order and then make the order. 20 mins waiting in the drive thru is excessive. I’m not sure if the employees know how to manage mobile orders and if more training is needed but there are more issues ordering via mobile app than just casually driving thru which there are no issues with that. I believe one of the orders was made incorrectly but we waited so long and didn’t want to bother anymore. I hope they can improve their mobile order system or just don’t offer it at all if they will take longer and get the order wrong still. That’s the only issue. However, the quality of the ice cream is good here.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 4045 Little Blue Parkway, Independence, MO?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, Blizzard® Treats, signature shakes & malts, Grillburgers®, chicken strip baskets, and ice cream cakes through DQCakes.com.