Dairy Queen Grill & Chill

3.9
1079 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4045 Little Blue Parkway, Independence, MO
64057-8309, United States

Hours

Reviews

3.9
1,079 reviews
5 stars
530
4 stars
255
3 stars
103
2 stars
61
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Food quality varied significantly; some customers enjoyed their meals while others found them cold, poorly prepared, or not as expected.

Cleanliness

Cleanliness was a recurring issue, with many customers noting dirty tables and dining areas.

Order Accuracy

Numerous complaints about incorrect orders and issues with drive-thru service, leading to customer frustration.

Ice Cream

While many praised the ice cream and blizzards, there were also complaints about inconsistent quality and portion sizes.
  • GG
    G. Nathaniel Graham
    3 days ago
    1.0
    Staff seem unhappy. No warmth in their interaction with my family member who has cochlear implants and is hard of hearing. Not a horrible interaction but, a little tense when he asked them to repeat themselves. Gravy with chicken strip basket was so thinned down, it literally dripped like water off of the strip. Few fries. Wouldn't recommend supporting this business.
  • RA
    Ryan Anderson
    5 days ago
    5.0
    Put a sign by Menards at the entrance. Whoever did the signage sucks at life. Lol
  • RC
    Rosa Connell
    Oct 30, 2025
    5.0
    The guy at drive thru was a great delight. Made my day.
  • SB
    Sydney Beussink
    Oct 10, 2025
    1.0
    Food took forever to come out
  • AD
    Amber Ducheneaux
    Oct 6, 2025
    1.0
    8 got a 6pc chicken strip basket. Chicken was barely even warm, the fries were soggy oh & dont forget the bread wasnt even tosted just buttered. Probably 11:30am I went through drive thru & they weren't busy at all.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 4045 Little Blue Parkway, Independence, MO?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, Blizzard® Treats, signature shakes & malts, Grillburgers®, chicken strip baskets, and ice cream cakes through DQCakes.com.