Business Details
About
Mexican Restaurant
Chipotle Independence - Hwy 291 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
186 reviews
5 stars
55
4 stars
13
3 stars
15
2 stars
15
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, slow service, and poor customer service experiences.
Food Availability
Many reviews highlighted frequent shortages of key ingredients, such as cheese and guacamole, often running out hours before closing.
Portion Sizes
Customers consistently complained about small portion sizes relative to the price, with many feeling they did not receive value for their money.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and food preparation areas, contributing to a negative dining experience.
Mixed Food Quality
While some customers enjoyed the food, many reported issues with food quality, including cold meals and poorly prepared items.
- BGBre gJan 1, 20261.0The girl with red hair and 2% of eyebrows got an attitude with everyone for no reason- to the people in front of us and to my husband and I. She just miserable for what? Throwing bowls around and huffing and puffing and asking “is that all, is that all, is that all” like miss lady can I finish my order? she wasn’t the only one with an attitude but was the worst lol the night crew needs a babysitter
- RWRegan WarnerDec 31, 20251.0I stood in line for over 10 minutes waiting because every time somebody ordered something, they were out of it and had to go to the back to get it. All the staff was acting like they hated their job and didn’t want to be there. The place was filthy with trash overflowing and some stuff on the floors, even. They had no straws, no silverware, and hardly any napkins. Will NOT be coming back to this location.
- SPSyam Prasad PalankiDec 26, 20251.0This is the dirtiest chipotle had ever seen. Rude people came to pickup my digital order scheduled for 7:50 pm kept on waiting till 8:20 PM and when I went out to check whether it’s ready they kept it aside after making even though I was repeatedly checking the whole time. There are two pink hair coloured woman working there and they are rude as hell and did have time to acknowledge what I asked for. Better to avoid this nasty place.
- JSJohn StricklinDec 20, 20251.0So we need to do something about this store!! The kids working in the evening time are rude, And unprofessional the food quality is good and if I’m gonna buy a burrito full of rice, I’ll take my money elsewhere! This will mark the third time I’ve been there. And the second time I’ve called customer service with a complaint they continually fill the burritos full of rice. They don’t give the right portions for double meat. And they just throw it together, where your sour cream, And guacamole is that the very bottom at the last bite or if you’re lucky the first bite!!! I would rather take the 15 minutes and go to Another location!! I will not return to the store. It’ll take more than a Bogo promotion this time we need to get more mature people in there.. Or a proper babysitter!
- AEashley EvansDec 19, 20253.0Whenever I come here for lunch, the food and service are great! Evenings are the issue. Last time I went in, they were out of cheese, chicken, queso, fajita vegetables, and chips. The line was also very disorganized. The workers were all screwing around, so I was not surprised. The cashier also didn't know how to ring up the order and tried to charge me $25 for two single tacos and a kids meal. I order that ALL the time, and it's $13. I tried to explain it was incorrect, but she just wanted to argue with me, so I left.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Independence offer?
Chipotle Independence offers customizable menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is the Chipotle Mexican Grill located in Independence, MO?
It is located at 2500 S M 291 Hwy, Independence, MO 64057.
What are the operating hours for Chipotle Mexican Grill on weekdays?
Chipotle is open Monday through Friday from 10:45 AM to 11:00 PM.
Is Chipotle Mexican Grill in Independence open on Sundays?
Yes, it operates on Sundays from 10:45 AM to 11:00 PM.
When did the Chipotle location at Hwy 291 in Independence open?
The restaurant opened on April 15, 2025.
How can customers order online from Chipotle Mexican Grill in Independence?
Customers can order online via the Chipotle app or directly at https://order.chipotle.com/.
What is the contact phone number for the Chipotle Mexican Grill at 2500 S M 291 Hwy?
The phone number is +1 816-815-5094.
Are there other dining options near Chipotle Independence on Hwy 291?
Yes, nearby options include Denny's, Dunkin', Wendy's, Taco Bell, Arby's, Gold Lion Chinese Restaurant, Pizza Hut, and Rae's Cafe.
What nearby places could customers visit before or after dining at Chipotle Independence?
Customers can visit places like Bethel Baptist Church, King’s Cross Church, or enjoy shaved ice at Tropical Sno Independence near Chipotle.
Is public transportation or financial services available near the Independence Chipotle location?
Yes, there are services such as City Credit Union for banking and Cricket Wireless for mobile services nearby.