Customers frequently reported slow and inattentive service, with many experiencing long wait times for food and drinks.
Food Quality
There were numerous complaints about the food being cold, overcooked, or lacking in flavor, particularly the wings.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, many reviews highlighted issues with staff being overwhelmed or untrained.
Management Issues
Several customers noted poor management practices, including lack of responsiveness to complaints and inadequate staffing during busy times.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
KG
Kaitlyn Goodnight
Dec 20, 2025
5.0
Izik, Tammy and Ash have completely turned this store around. Great service, delicious - hot and appetizing food and clean/friendly environment. We will be back, also a great price especially for late night happy hour.
BH
Brandon Harvey
Dec 18, 2025
4.0
I wish the wings were a little crispier on the skin. Other than that, place is awesome!
MW
Melissa W
Dec 17, 2025
5.0
Hannah was awesome and so sweet to talk to her manager about providing my son with replacement wings when my son choose the new blazing knock out sauce on his wings and couldn't finish them cuz they were way to spicy for him. Definitely great service and a great place. :)
RB
Roxanna Bravo
Dec 10, 2025
5.0
I loveeee the workers there!! I bought a whole cake and got extra toppings from one of thr girls there love her, and got a free burger and they gave me free fries 🥹🥹 they deserve a fat raise!! And the manager was super nice and patient with us .
CM
Chloe M
Dec 7, 2025
1.0
Manager Sunday night the 7th after a football game refused to sit us with 45 min till they closed.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Independence, MO specialize in?
Buffalo Wild Wings in Independence, MO specializes in Buffalo-style chicken wings with 26 sauces and seasonings to choose from.
What are the operating hours for Buffalo Wild Wings on weekdays?
From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to midnight, and from Thursday to Friday, it stays open until 1:00 AM.
Is Buffalo Wild Wings open on weekends?
Yes, on Saturdays Buffalo Wild Wings is open from 11:00 AM to 1:00 AM, and on Sundays from 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Independence, MO?
Buffalo Wild Wings is located at 20110 East Jackson Drive, Independence, MO 64057, USA.
How can I contact Buffalo Wild Wings in Independence for reservations or inquiries?
You can contact them by phone at +1 816-795-6200.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, along with being a sports bar and chicken wings restaurant.
Are there any nearby restaurants to Buffalo Wild Wings where I can grab a different type of meal?
Nearby, you can find Jimmy John’s, a sandwich shop, and Joe’s Crab Shack, a seafood restaurant, offering different dining options.
What nearby stores can I visit near Buffalo Wild Wings for shopping needs?
You can visit Big Frog Custom T-shirts for custom apparel, Half Price Books for books and music, and Bed Bath & Beyond for kitchen and bath supplies, all located near Buffalo Wild Wings.
If I need physical therapy services near Buffalo Wild Wings, where should I go?
Nearby physical therapy services include Fyzical Jackson Creek and Adjuvant Physical Therapy, both offering rehabilitation and therapy services.
What are some entertainment options close to Buffalo Wild Wings?
Moscato's Masterpiece offers arts and entertainment nearby, providing a creative and cultural experience close to the restaurant.