Buffalo Wild Wings

3.7
2771 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
20110 East Jackson Drive, Independence, MO
64057, United States

Hours

Reviews

3.7
2,771 reviews
5 stars
1,156
4 stars
619
3 stars
351
2 stars
174
1 star
471

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, and some felt ignored by staff.

Food Quality

Many reviews mentioned that the food was often cold, overcooked, or not as expected, leading to disappointment among patrons.

Staff Performance

While some staff members received praise for their friendliness and attentiveness, others were criticized for being unprofessional or inattentive.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Response

There were mixed reviews regarding management, with some customers appreciating efforts to improve service, while others felt management was unresponsive or ineffective.
  • AH
    AHMED HAZEM
    1 day ago
    1.0
    We ordered for pickup 30 wings (mango habanero) came with little to no sauce on the wings, tasted like it was reheated, wings were dry overall a horrible experience, won’t order from this store in the future.
  • CC
    Cliff Cline
    Nov 15, 2025
    1.0
    Yes, we went there yesterday and was very disappointed. We saw the 6 for twenty because we saw the commercial on TV. The commercial on TV shows a double cheeseburger with bacon. So we ordered exactly what we saw on TV. When her bell came instead of being $20, it was $27. The waitress, who was nice named Christie, said there was an up charge for the bacon, but she did not tell us that when we ordered or we would not order the makeup because they charged us an extra $7. She tried to go back to the manager. And ask him everything they could take it off her bill, but he would not, I would not go to this place any other thing.They're hamburgers, are terrible.They were very dry
  • DD
    D
    Nov 15, 2025
    1.0
    They got my whole order wrong. This was my first time trying this location. I can’t eat certain sauces due to my food allergies. That’s why I chose dry rub bone in wings. Instead I got boneless drenched in sauces I can’t eat. Waste of money, they did nothing to fix the problem. The French fries were so hard you could hurt someone come on yall do better!
  • BM
    Bryson Meza
    Nov 13, 2025
    1.0
    DONT ORDER THROUGH UBER. We ordered 3 items; bacon cheeseburger, Nashville tenders with fries, and an order of fried pickles. The fries were so hard we started tossing them like lawn darts. The chicken?? ZERO SAUCE ADDED. If the wife wanted plain, I promise she would have asked for it. But she didn’t, and to make it worse it’s not like she received the wrong ones. It looked like the chicken had been cooked, sauce was added, and then they tried to wash the sauce off in the sink. The burger? It was ok. The patties were a bit hard like they’d been sitting for awhile before getting sent out for anyone’s order. I like that they send out food for delivery that’s pure trash thinking it doesn’t matter if they send out old food. But that’s a grimy, trash way of handling business.
  • TJ
    Tony Justin
    Nov 4, 2025
    1.0
    I ate here a week or so ago and it wasn’t good. The food was cold when I received it. I asked the server for knives and she brought one. There were two of us at the table. I tried to get her attention but she didn’t come back. That’s OK, I won’t be back either.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Independence, MO specialize in?

Buffalo Wild Wings in Independence, MO specializes in Buffalo-style chicken wings with 26 sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to midnight, and from Thursday to Friday, it stays open until 1:00 AM.