Numerous customers reported extremely slow service, with long wait times for food and drinks, and some felt ignored by staff.
Food Quality
Many reviews mentioned that the food was often cold, overcooked, or not as expected, leading to disappointment among patrons.
Staff Performance
While some staff members received praise for their friendliness and attentiveness, others were criticized for being unprofessional or inattentive.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Response
There were mixed reviews regarding management, with some customers appreciating efforts to improve service, while others felt management was unresponsive or ineffective.
AH
AHMED HAZEM
1 day ago
1.0
We ordered for pickup 30 wings (mango habanero) came with little to no sauce on the wings, tasted like it was reheated, wings were dry overall a horrible experience, won’t order from this store in the future.
CC
Cliff Cline
Nov 15, 2025
1.0
Yes, we went there yesterday and was very disappointed. We saw the 6 for twenty because we saw the commercial on TV. The commercial on TV shows a double cheeseburger with bacon. So we ordered exactly what we saw on TV. When her bell came instead of being $20, it was $27. The waitress, who was nice named Christie, said there was an up charge for the bacon, but she did not tell us that when we ordered or we would not order the makeup because they charged us an extra $7. She tried to go back to the manager. And ask him everything they could take it off her bill, but he would not, I would not go to this place any other thing.They're hamburgers, are terrible.They were very dry
DD
D
Nov 15, 2025
1.0
They got my whole order wrong. This was my first time trying this location. I can’t eat certain sauces due to my food allergies. That’s why I chose dry rub bone in wings. Instead I got boneless drenched in sauces I can’t eat. Waste of money, they did nothing to fix the problem. The French fries were so hard you could hurt someone come on yall do better!
BM
Bryson Meza
Nov 13, 2025
1.0
DONT ORDER THROUGH UBER. We ordered 3 items; bacon cheeseburger, Nashville tenders with fries, and an order of fried pickles. The fries were so hard we started tossing them like lawn darts. The chicken?? ZERO SAUCE ADDED. If the wife wanted plain, I promise she would have asked for it. But she didn’t, and to make it worse it’s not like she received the wrong ones. It looked like the chicken had been cooked, sauce was added, and then they tried to wash the sauce off in the sink. The burger? It was ok. The patties were a bit hard like they’d been sitting for awhile before getting sent out for anyone’s order. I like that they send out food for delivery that’s pure trash thinking it doesn’t matter if they send out old food. But that’s a grimy, trash way of handling business.
TJ
Tony Justin
Nov 4, 2025
1.0
I ate here a week or so ago and it wasn’t good. The food was cold when I received it. I asked the server for knives and she brought one. There were two of us at the table. I tried to get her attention but she didn’t come back. That’s OK, I won’t be back either.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Independence, MO specialize in?
Buffalo Wild Wings in Independence, MO specializes in Buffalo-style chicken wings with 26 sauces and seasonings to choose from.
What are the operating hours for Buffalo Wild Wings on weekdays?
From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to midnight, and from Thursday to Friday, it stays open until 1:00 AM.
Is Buffalo Wild Wings open on weekends?
Yes, on Saturdays Buffalo Wild Wings is open from 11:00 AM to 1:00 AM, and on Sundays from 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Independence, MO?
Buffalo Wild Wings is located at 20110 East Jackson Drive, Independence, MO 64057, USA.
How can I contact Buffalo Wild Wings in Independence for reservations or inquiries?
You can contact them by phone at +1 816-795-6200.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, along with being a sports bar and chicken wings restaurant.
Are there any nearby restaurants to Buffalo Wild Wings where I can grab a different type of meal?
Nearby, you can find Jimmy John’s, a sandwich shop, and Joe’s Crab Shack, a seafood restaurant, offering different dining options.
What nearby stores can I visit near Buffalo Wild Wings for shopping needs?
You can visit Big Frog Custom T-shirts for custom apparel, Half Price Books for books and music, and Bed Bath & Beyond for kitchen and bath supplies, all located near Buffalo Wild Wings.
If I need physical therapy services near Buffalo Wild Wings, where should I go?
Nearby physical therapy services include Fyzical Jackson Creek and Adjuvant Physical Therapy, both offering rehabilitation and therapy services.
What are some entertainment options close to Buffalo Wild Wings?
Moscato's Masterpiece offers arts and entertainment nearby, providing a creative and cultural experience close to the restaurant.