Went into this location tonight for some dinner, food was less than great, tiny tenders, one dipping sauce, floors were disgustingly sticky, like shoes sticking to the floors. One of my kids went to ask for another dip and was told $0.89 each. We have gone to this location for YEARS and never had to pay for dipping sauce. When we were getting ready to leave my young daughter dropped and spilled a sprite. Went to let them know, and the lady made a scene and tried to give her a rag and cup to squeeze the liquid into, to wipe it up. Off a disgustingly sticky floor that felt like it hasn’t been mopped for days. We won’t be back. We will drive to another location next time.
SE
Stephanie Ester
Mar 25, 2026
5.0
The service was fantastic 🤩 I am so happy with the food and the ice cream 🍦.
LB
Linda Baker
Mar 7, 2026
2.0
We drive through for a sweet treat on a nice afternoon. I ordered a small blizzard, my husband ordered a medium in a different flavor. We were clear. We ordered one first, worker confirmed over intercom. Then we ordered the second one and the server confirmed. When we arrived at the window, the Blizzards were reversed. Yes, first world problem, but when we told the employee that it was inaccurate, he showed zero interest in correcting the mistake. ZERO. Won’t return to this location.
TA
Thomas Aden
Feb 13, 2026
2.0
DQ Grill & Chill is normally a solid bet for a quick lunch, but this location needs some help. The lady taking the orders was very kind, but the food was sad. A handful of mushy fries that were clumped together, 3 tiny chicken strips (even smaller than those shown in other reviews), and no dipping sauce included. The mix on the fountain soda was off; I could hardly recognize what I was drinking as Coke. They made my Sundae at the time of order as requested since I was going to take my food to go, but they forgot about it and it was half melted by the time I reminded them. Then my sad little lunch came out on a tray, so I packed it up myself and headed out. Seems like some additional training from Corporate would be helpful to bring this location up to DQ standards.
AA
Amber Anderson
Feb 9, 2026
5.0
Best DQ around! Always great service and super friendly and helpful employees! Will return there often!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 4045 Little Blue Parkway, Independence, MO?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, signature shakes & malts, Grillburgers®, chicken strip baskets, and ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill offer services that accommodate families with children?
Yes, the location offers booster seats, high chairs, is family-friendly, welcomes children, and has wheelchair accessibility.
Is there a drive-thru service available at this Dairy Queen location?
Yes, this Dairy Queen Grill & Chill has a drive-thru service.
Does Dairy Queen Grill & Chill provide free WiFi to its customers?
Yes, free WiFi is available at this Dairy Queen location.
Can I order food online for pickup at Dairy Queen Grill & Chill in Independence, MO?
Yes, you can order food online for pickup via their official order website at https://www.dairyqueen.com/en-us/order/pickup/n/45025/.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, this location has outdoor seating available for customers.
What popular restaurants are located near Dairy Queen Grill & Chill at 4045 Little Blue Parkway?
Nearby popular restaurants include Lion's Choice, Black Bear Diner, Wendy's, and Cold Stone Creamery, offering a variety of fast food and American cuisine options.
What nearby attractions can customers visit before or after enjoying their meal at Dairy Queen Grill & Chill?
Customers can visit Little Blue Trace - Hartman Heritage Trailhead, a park offering hiking and mountain bike trails, for outdoor recreation nearby.
Are there convenient services close to Dairy Queen Grill & Chill for customers, such as ATMs or gas stations?
Yes, there is a UMB Bank ATM and a QuikTrip gas station nearby for customers who need financial services or fuel.
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