McDonald's

3.1
1212 reviews
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Business Details

123 Northstar Drive, Holts Summit, MO
65043, United States
(573) 896-8606
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
123 Northstar Drive, Holts Summit, MO
65043, United States

Hours

Reviews

3.1
1,212 reviews
5 stars
318
4 stars
229
3 stars
249
2 stars
114
1 star
302

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables, bathrooms, and overall restaurant cleanliness.

Service Speed

Customers frequently reported extremely slow service, with long wait times for food orders, even during non-peak hours.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback indicated that food was often cold, poorly prepared, or not fresh, leading to dissatisfaction.

Staff Behavior

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
  • SR
    Scott Ricks
    2 days ago
    1.0
    I don't care about wait times or McDonalds polocy...if there is nobody behind me at the window, don't send me to wait at a waiting station where I'll have to wait even longer for you to bring me my food! You had 4 vehicles waiting not at the window to make your numbers seem better with nobody actually at the window! If I wanted Somic service I would have gone to bloody sonic! Then, after you had the audacity to make me wait 10 minutes, you bring me cold fries!!!!!!!!!!!!!!
  • KH
    Keith Harwell
    Nov 16, 2025
    1.0
    Waited for ever on the drive thru so I went in and my Oder have been sitting on there counter getting cold. I told them my food was cold and I wanted fresh food. They made new food got it home , fish was not done, quarter pounder with cheese had no cheese. McRib was cold. This place needs to find some good hard working people or close their doors. It’s fast food , not hard.
  • KH
    Katharine Howard
    Nov 4, 2025
    5.0
    Ordered on the app and went in to pick up. Staff was helping make a special order for an older woman and treated her so kindly. Then they were cheerfully teasing each other. My order was handed to me with a big smile. Also, the bathrooms were very clean.
  • MR
    Martha Reyes
    Oct 19, 2025
    1.0
    Beyond disgusting dirty. Food Not hot, took a while to get even though we ordered ahead on app. NO lid over top of teas machine. Water all over the floor. Tables all dirty A lady walked by the drink machine and dumped her glass of ice into the top part, prob where they fill with ice so obviously no lid on their either as her ice went right in!!! Someone else will now be getting her ice! Beyond Gross!!!
  • MS
    Michael Schieferdecker
    Oct 19, 2025
    1.0
    This is probably the worst McDonald's in Missouri. They have gotten my order wrong every time I've been here. I just got my food and my fries weren't there and sometimes I get other people's orders. They just don't know what they're doing. The food is at least McDonald's food so it's consistent.
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Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in Holts Summit?

McDonald's in Holts Summit is open daily from 5:00 AM to 11:00 PM.

When can I order delivery from this McDonald's location?

Delivery is available every day from 7:00 AM to 10:00 PM.