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McDonald's

3.4
(1337 reviews)

Business Details

10229 State Rte 21, Hillsboro, MO
63050, United States
(636) 797-5977
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10229 State Rte 21, Hillsboro, MO
63050, United States

Hours

Reviews

3.4
1,337 reviews
5 stars
439
4 stars
267
3 stars
253
2 stars
130
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Numerous complaints were made about cold, stale, or improperly cooked food, including soggy fries and burnt buns.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty or unsanitary, particularly in the bathrooms.
  • TC
    Toni Cantagi
    Feb 10, 2026
    1.0
    Ordered drive thru, a fish filet and 4 pc chicken strips. Got home and they gave me chicken nuggets instead of strips. I wouldn’t normally complain, but I paid an extra $3 for strips that I did not get….pissed!!!
  • NR
    NO RELATION
    Feb 9, 2026
    1.0
    Burger was all sloppy but it was warm
  • DG
    Donna Green
    Jan 29, 2026
    4.0
    We're very fast and friendly
  • JC
    Jennifer Cantrell
    Jan 21, 2026
    5.0
    Food was hot. Service was fast. The atmosphere was clean
  • JK
    Jeanne K.
    Dec 27, 2025
    1.0
    Absolutely horrific "service." Always make me pull forward and wait minimum of 10- 15 minutes or more for a quater pounder with cheese meal. They NEVER have it together here, and they simply could care less. Employees seem to hate their jobs, and you will not get your simple order in a timely manner. I am writing this at 5:10 on Saturday 12-27-2025. We have decided to get a refund after waiting more than 15 minutes and will not come again to this location.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Hillsboro, MO?

McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to 12:00 AM, and Sunday from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and Friday and Saturday from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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