Customer experiences with service were mixed, with some praising friendly and quick service while others reported rudeness and slow responses.
Food Quality
Food quality varied significantly; some customers enjoyed hot and fresh meals, while others complained about cold, poorly prepared items and skimpy portions.
Pricing Issues
Many customers expressed concerns about high prices relative to portion sizes and quality, with some feeling that they were not getting value for their money.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and kitchen, affecting overall customer satisfaction.
Consistency
The overall experience at this location appears inconsistent, with some visits being excellent while others were disappointing.
PM
Paige M
5 days ago
1.0
Found what looks like a stink bug in my drink. Never coming back.
GM
Gabriel Messer
5 days ago
1.0
Found a dead bug in our sodaš¤¢
MM
McKenzie
Jan 5, 2026
1.0
My father was in the drive thru tonight and ordered 3 blizzards, dilly bars and a chicken tenders meal. Food was fine, what wasn't fine was the blizzards, my father ordered reeces blizzard, Oreo blizzard and and another blizzard, first off the sizes were wrong they were all small and the blizzards we're practically melted and making a huge mess, second off we could not tell which one was the Oreo blizzard considering the fact that the Oreo blizzard not only had oreos in it but it also has Reece's which we did not order
CL
Cheryl Lewis
Jan 1, 2026
1.0
Went thru drive thru Jan 1st around 2:00pm and ordered a dish of ice-cream for my dog..and asked for a bigger dish for our dog..just to get a snotty rude remark from the drive thru girl.. she rudly said FOR A DOG! Will never go back..
MM
Micky
Nov 14, 2025
1.0
Twenty two dollars for 2 fish sandwiches with NOTHING on them and 1onion ring that was burnt to a crisp! Dont even have the decency to answer the phone or call back when a message is left. Absolutely will never go back again. What a joke.
What are the operating hours for Dairy Queen Grill & Chill in Hillsboro?
The store is open daily from 10:00 AM to 9:45 PM.
Is there outdoor seating available at the Dairy Queen Grill & Chill location at 10190 Hwy 21?
Yes, this Dairy Queen location has outdoor seating available for customers.
Does the Dairy Queen Grill & Chill in Hillsboro have drive-thru service?
Yes, it offers a drive-thru service for convenient ordering.
Can families and children comfortably visit this Dairy Queen location?
Yes, the restaurant is family-friendly and welcomes children.
Is free WiFi available at Dairy Queen Grill & Chill in Hillsboro?
Yes, free WiFi is available for customers at this location.
How can I place an order at Dairy Queen Grill & Chill in Hillsboro?
You can place an order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/41821/ or download their mobile app for exclusive deals.
What other fast-food options are nearby Dairy Queen Grill & Chill on Hwy 21 in Hillsboro?
Nearby fast-food restaurants include McDonald's and Taco Bell, providing customers with additional dining choices.
Are there convenient places to fuel your car close to the Dairy Queen Grill & Chill location?
Yes, Circle K and Shell gas stations are close by, which is convenient for customers to refuel before or after visiting Dairy Queen.
What local entertainment or shopping options can I visit near Dairy Queen Grill & Chill in Hillsboro?
Nearby entertainment and shopping options include Redbox for movie rentals, Fireworks City for shopping, and SOUTH City ICE for sweets like gelato and candies.