Service Quality
Feedback indicates a decline in service quality, with reports of rude staff and inconsistent customer service experiences.
Food Quality
While many customers enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent quality.
Cleanliness
The restaurant is generally reported as clean, contributing positively to the dining experience.
Atmosphere
The atmosphere has shifted negatively, with customers noting a loss of the friendly, family-oriented vibe that was previously present.
Pricing
Customers expressed concerns about rising prices and perceived value for money.