Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local High Ridge Subway® Restaurant at 5313 Caroline Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported poor service, including rude staff, incorrect orders, and lack of responsiveness to complaints.
Food Quality
Many reviews highlighted issues with food quality, including stale bread, insufficient ingredients, and unsanitary conditions.
Operational Issues
Customers frequently noted that the store closed earlier than advertised and had problems with online orders not being fulfilled.
Coupon Policy
Multiple reviews mentioned that this location does not accept Subway coupons, leading to customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the cleanliness and friendliness of the staff during their visits.
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nicole roberts
Dec 5, 2025
1.0
Not impressed. I got one of the festive sandwiches. I got the Turhamken. We used the website to order. They did not put the stuffing on my sandwich, drowned my sandwich in mayo and the sandwich is crazy thin it barely has any spinach, onions, cheese or meat on the sandwich. I have more bread and mayo than anythingelseon the sandwich. Looks nothing like the picture online. Not a happy customer at all.
KT
Katlyn Twine
Dec 3, 2025
1.0
absolutely HORRIBLE, i pay $22 for one person. Food arrives COLD and i’m missing my drink and chips. No use on calling them because they’ll never answer the phone. I’m getting my refund and never ordering from this location ever again. Do better, Subway.
CP
Chelsea Pickett
Oct 29, 2025
1.0
They suck. They didn’t have the sandwich I ordered and paid for online, when I got there to pickup that’s when I was notified. Then instead of giving me another footlong of another sandwich they gave me a 6inch and said that’s all they can do. Never again.
BK
Beny Kaz
Oct 21, 2025
5.0
I visited this Subway last Friday during the dinner rush, and I was really impressed. Even with the place being busy, the staff was fast, efficient, and super friendly. They kept things moving and still made sure everyone felt taken care of. Great job!
NN
Nick
Oct 14, 2025
1.0
My visit to this subway was very disappointing. Selections were extremely limited, but the service was the bigger issue. When I paid for the meal the aunty with hijab instructed cashier to put a significant portion of change to tip without my consent.
I was planning to tip, but having the decision made for me felt pushy and rude. Very poor selection and unprofessional service.