Customers frequently praised the friendly and prompt service, highlighting the staff's attentiveness and professionalism.
Food Quality
The food was generally reported as hot, fresh, and delicious, with specific mentions of chicken strips, burgers, and Blizzards.
Cleanliness
Many reviews noted the restaurant's cleanliness and well-maintained environment, contributing to a positive dining experience.
Order Accuracy
There were several complaints about order inaccuracies and delays, indicating a need for improvement in this area.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, describing it as high for the portion sizes received.
NL
Nathan Lewis
Nov 14, 2025
1.0
Listen I know it's 10:30pm and your drive thru closes at 11pm but I have worked in food service since I was 18 and one rule of business unless of circumstantial reasons you never close early because BUSINESS IS BUSINESS NO MATTER WHAT TIME IT IS!!!!! For all the girls trying to hide around the corner when I pulled through that's low. You got a job just do it. That's what's wrong with this world no job integrity. No one wants to do there job and no one wants to do it properly and to set standards. I just left after sitting in the drive thru. So have a nice night Herculaneum Missouri Dairy Queen!!!!
KD
Kathleen Dunsworth
Nov 8, 2025
5.0
Love the chicken tenders and gravy.
RR
Rukia
Oct 10, 2025
5.0
Thank you Dairy Queen for serving my husband some food and sticking to your 10 pm hours of operations. He had gone to the dairy queen in Arnold off Richardson road arrived at 9:25 pm ordered food and when he got up to the window was told the grill was closed. Glad you were still open and serving food! Definitely be back for your great service!!!
JH
Jen H
Oct 7, 2025
5.0
This location will add protein to your smoothie! Food is always hot and good.
I4
Iam 4aet6
Oct 1, 2025
5.0
Neat and clean little place. Can get busy but that doesn't seem to damper the atmosphere any. Service was spectacular, as well as the food.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Herculaneum offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
What are the hours of operation for Dairy Queen Grill & Chill at 90 Scenic Plaza Dr?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Herculaneum family-friendly and accessible?
Yes, it offers family-friendly services including booster seats, high chairs, outdoor seating, wheelchair accessibility, and a restroom.
Does Dairy Queen Grill & Chill have a drive-thru and WiFi available?
Yes, this location features a drive-thru and provides free WiFi for customers.
How can I order food online from Dairy Queen Grill & Chill in Herculaneum?
You can place your order for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/41820/.
Are there exclusive deals available through a mobile app for Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen app, you can access exclusive deals and mobile rewards.
What nearby banks are close to Dairy Queen Grill & Chill for convenient access?
Nearby banks include Bloomsdale Bank, PNC Bank, and U.S. Bank ATM, all of which are convenient if you need banking services before or after your meal.
Are there other fast-food or dining options near Dairy Queen Grill & Chill?
Yes, nearby restaurants include Wendy's, Jack in the Box, La Pachanga Mexican Restaurant, Cracker Barrel Old Country Store, Rikaku Hibachi Express & Sushi, Imo's Pizza, and Subway, providing a variety of dining choices.
Where can I find a gas station or convenience store near Dairy Queen Grill & Chill in Herculaneum?
QuikTrip, Circle K, and Shell gas stations are nearby and also offer convenience store items and services like car washes.
Does Dairy Queen Grill & Chill provide options suitable for celebrating special occasions such as birthdays?
Yes, they offer ice cream cakes and birthday cakes through their DQCakes.com service, perfect for special celebrations.