McDonald's

3.5
1321 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6266 Howdershell Rd, Hazelwood, MO
63042, United States

Hours

Reviews

3.5
1,321 reviews
5 stars
475
4 stars
265
3 stars
224
2 stars
126
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as undercooked items, old food, and incorrect orders.

Breakfast Performance

Breakfast items received more positive feedback compared to other meals, with some customers noting good service and fresh food during morning hours.

Order Accuracy

Numerous complaints were made regarding order accuracy, with many customers receiving incorrect items or missing food.
  • RO
    Russ Oxford
    Jan 3, 2026
    3.0
    Fries were terrible. Cold and sitting for awhile before served. Not Fresh. Burgers were good.
  • BA
    Benjamin Albers
    Jan 1, 2026
    3.0
    Like any other McDonalds.
  • LB
    luca b
    Nov 19, 2025
    1.0
    how is it possible that yall put a drink holder and a straw in my bag of food but when i get it delivered to me there’s no drink in there. why bother with the cup holder??????
  • OO
    Oliver
    Nov 12, 2025
    1.0
    Its McDonalds, tyical garbage service, expensive below average food. One breakfast sandwich and a medium frappe was almost 10 bucks. I knew that going in but I needed to eat something on Sunday and a chick-fil-a was closed. The service was terrible but at least they were taking orders. The McDonald's I went to on Howdwrshell was worse. I sat in their drive through line for 15 minutes and the line never moved. Its just not worth it to come to McDonalds anymore.
  • CV
    Crystal Vania
    Nov 11, 2025
    1.0
    This restaurant has been declining. The food tastes terrible and the orders are often wrong EXCEPT in the morning. It's a great restaurant in the morning. I bought a 10 piece chicken McNuggett meal and the oil had not been drained from the McNuggetts. The fry box was half empty. Another time I purchased a Spicy Chicken Sandwich and the chicken was so overdone you could not bite into it. The bun was burned. During the Monopoly game promotion, stickers were missing from eligible items. It's difficult to rate service when you receive food that bad. Often times the wrong food is in the bag or the wrong drink. Again, this is late afternoon and later. The breakfast is usually good and the morning service people are friendly.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Hazelwood, MO?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.

During what hours is delivery available from this McDonald's location?

Delivery is available Monday through Saturday from 5:00 AM to 10:30 PM, and on Sunday from 6:00 AM to 10:30 PM.