Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,315 reviews
5 stars
472
4 stars
266
3 stars
220
2 stars
127
1 star
230
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and poor management responses to complaints.
Food Quality
Many reviews highlighted inconsistent food quality, including cold, old, or improperly prepared items.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Positive Experiences
Some customers noted positive experiences with friendly staff and fresh food, but these were overshadowed by negative feedback.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions and cleanliness issues within the restaurant.
- LBluca b5 days ago1.0how is it possible that yall put a drink holder and a straw in my bag of food but when i get it delivered to me there’s no drink in there. why bother with the cup holder??????
- OOOliverNov 12, 20251.0Its McDonalds, tyical garbage service, expensive below average food. One breakfast sandwich and a medium frappe was almost 10 bucks. I knew that going in but I needed to eat something on Sunday and a chick-fil-a was closed. The service was terrible but at least they were taking orders. The McDonald's I went to on Howdwrshell was worse. I sat in their drive through line for 15 minutes and the line never moved. Its just not worth it to come to McDonalds anymore.
- JNJarek NashNov 12, 20251.0Been there 3 times. Once was ok not great service. Next time got undercooked chicken nuggets and 3rd time they messed up the toppings on 3 mCchickens and they were undercooked after waiting 20min to be helped inside since both of their kiosks were down.
- CVCrystal VaniaNov 11, 20251.0This restaurant has been declining. The food tastes terrible and the orders are often wrong EXCEPT in the morning. It's a great restaurant in the morning. I bought a 10 piece chicken McNuggett meal and the oil had not been drained from the McNuggetts. The fry box was half empty. Another time I purchased a Spicy Chicken Sandwich and the chicken was so overdone you could not bite into it. The bun was burned. During the Monopoly game promotion, stickers were missing from eligible items. It's difficult to rate service when you receive food that bad. Often times the wrong food is in the bag or the wrong drink. Again, this is late afternoon and later. The breakfast is usually good and the morning service people are friendly.
- RPRenae PalmerOct 28, 20251.0If I could give it ZERO STARS I WOULD! Waited 40 minutes plus for 3 breakfast meals. When I asked why, I was told we were waiting on steak for my bagels. 20 minutes later, they said they were waiting on eggs. After all that, when we got our food it wasn't that fresh. The hash browns were cold from having been in the bag for 30 minutes plus. I've had HORRIBLE EXPERIENCES with this McDonald's before but was hoping they had gotten better. WE WILL NEVER BE BACK TO THE WORST MCDONALD'S IN AMERICA!! ZERO STARS
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Hazelwood, MO?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.
During what hours is delivery available from this McDonald's location?
Delivery is available Monday through Saturday from 5:00 AM to 10:30 PM, and on Sunday from 6:00 AM to 10:30 PM.
What are the drive-through hours for McDonald's in Hazelwood?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
What types of payment are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Which services does McDonald's Hazelwood offer for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery to customers.
How can I order McDonald's food online or via an app?
You can order online through their delivery URL or by downloading the McDonald's app from both Apple App Store and Google Play Store.
What are some nearby medical and dental facilities around McDonald's Hazelwood?
Nearby you can find Arch Dentistry, Nikodem Dental-Hazelwood, Dr. Carissa Smardo DMD, Dr. Justin Garner DMD, Midwest Pediatric Dentistry, and Little Smiles of Hazelwood for dental and health services.
Are there any nearby schools or childcare centers near McDonald's?
Yes, nearby schools include Armstrong Elementary School and childcare centers like Hazelwood Child Development Center and Hazelwood KinderCare.
What storage facilities are located near McDonald's Hazelwood?
Life Storage - Hazelwood and Extra Space Storage are self-storage facilities close to this McDonald's location.
Is there a nearby gas station for convenience when visiting McDonald's Hazelwood?
Yes, there is a BP gas station near McDonald's which can be convenient for refueling before or after your meal.