Pizza Hut

Reviews

• ZJ

  Zachary Jones

  Mar 27, 2026
  3.0
  I really wanted to try the buffet. As a fedex driver here in harrisonville I rarely have extra time in afternoon to come sit down and eat something. When I saw the buffet was brought back I had high expectations. Clearly understaffed like anything now the service was what it was but the guy was trying his best. I dont degrade points for that. My only issue was the quality. The stuff on buffet I had was lukewarm and soda kinda watered down. I hope it was just a one off and look forward to trying again
• KM

  Katlyn May

  Feb 26, 2026
  5.0
  Loren was amazing!!
• OS

  Olivia Shelton

  Feb 13, 2026
  1.0
  I never leave bad reviews because I hate to be that person. However, what happened today was ridiculous. I ordered my delivery order at 7:39 pm. The tracker says the store received my order and is preparing the food. It said it would be delivered at 8:09. By 8:30, I still received no order. I proceeded to call the store and ask what was going on. I tried to keep an open mind. Maybe they were understaffed and had a lot of orders. Except… I never received a clear answer. I was told that they were no longer able to deliver my order because the delivery driver just clocked out. If I ordered my pizza an hour prior, I’m unsure why the delivery driver JUST clocking out should explain why my order was never made or delivered. I was offered to come pick it up or cancel my order. I asked if I still had to pay the delivery fee & tip if I had to come pick it up. The response was that I could get it refunded for Pizza Hut credit. I know this is not the worker’s fault, but why would I want Pizza Hut credit after they screwed me over? I’m not really interested in ordering Pizza Hut again. I doubt the reason my order was never made or delivered was because the driver clocked out at 8:30 when I ordered my pizza at 7:39. If that is the reason, it’s absolutely ridiculous. I also used my reward points for some food on that order. I doubt that is part of the refund. It is absolutely ridiculous and unprofessional. I have worked in the food service before. I’ve had something like this happen. We did not have delivery drivers, only door dashers. When we forgot to include something in someone’s order or something, I got into my own car and delivered to the address. No delivery fee, no tip. Why? Because they spent their hard earned money on it and deserved to receive it. If we screwed up an order, we provided them with a free meal of their choosing. Why is that so difficult for Pizza Hut to do? Again, I’m not hating on the workers. They’re trying to make their paycheck. I’m hating on the company that clearly does not care about their customers.
• MC

  Marcus Conner

  Feb 5, 2026
  1.0
  Ordered online on newyears eve for carry out, gave them plenty of time to prepare our food. When we arrived had to wait 10+ minutes to be greeted. Another family had ordered online for dine in. They told me they had been there over half an hour. No drinks and were told food wasn't ready. More guests arrived to be turned away by cashier, because " we are to far behind, probably should go somewhere else" we'll, the other family left, couldn't get a refund because the store lost the receipt. So they said "adios!". Another 20 minutes or so our food got done, but not all of it. Missed 1 of the 3 pizzas. Had to make it , butbit came out real quick like, but damn. It was cold! Well it was not worth the wait anymore, that's what a microwave is for. So I doubt I'll be back. Not worth the 60 bucks for so-so pizza. I wonder if that other family ever got a refund?? I may never know.....
• MH

  Michelle Hobbs

  Dec 30, 2025
  3.0
  We went here for lunch and it cost $40 for lunch. Our server was very friendly and good. It doesn't make up for the price tho.

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