Food Quality
Inconsistencies in food quality were noted, with some customers receiving cold or improperly cooked items, while others praised the freshness and taste.
Service Issues
Several reviews highlighted poor service experiences, including rude staff and incorrect orders, although some customers praised specific employees for their excellent service.
Speed of Service
Many customers appreciated the fast service, especially during busy times, while others reported slow service and long wait times.
Order Accuracy
A recurring theme was the frequent occurrence of incorrect orders, leading to customer frustration.
Positive Experiences
Despite the issues, many customers expressed overall satisfaction with their experiences, particularly at the Harrisonville location, citing friendly staff and enjoyable food.