Dunkin'

2.9
152 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harrisonville, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
27603 SW Outer Rd, Harrisonville, MO
64701, United States

Hours

Reviews

2.9
152 reviews
5 stars
55
4 stars
20
3 stars
5
2 stars
6
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and efficient to rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong flavors.

Speed of Service

Numerous reviews highlighted slow service times, particularly in the drive-thru, with long waits reported even when few customers were present.

Management Issues

Several reviews mentioned poor management and staffing problems, contributing to the overall negative experiences.

Product Quality

While some customers praised the freshness of donuts and coffee, others complained about the quality and preparation of food items.
  • BB
    Bill
    Oct 2, 2025
    1.0
    Worst Dunkin I've shopped at. Been here several times... They never seem very interested in high customer service 🙄
  • KE
    Kala Escovedo
    Sep 22, 2025
    1.0
    2 out of 3 items where wrong. I ordered 10 regular donut holes and got pumpkin flavored but not even 10, I only got 9. I also ordered a Coolatta and got an iced coffee.
  • JH
    Jessica Hallermann
    Jul 1, 2025
    1.0
    You have to have actual expresso added to your coffee because they use coffee flavored syrup. They need better training in making halfway decent coffee. I ordered the brown sugar shaken expresso but they didn't sweeten it with sugar of any kind. Refused to remake my drink or give refund. To expensive to taste like garbage. Absolutely disappointed. Would recommend Sapp Bros gas station coffee over Dunkin any day. Especially for the price.
  • TT
    ThatBouncingBiscuit
    Mar 11, 2023
    5.0
    Honestly my best experience at a Dunkin’ Donuts so far. The staff was super friendly and polite and the drink was amazing. I’m slightly confused by all the negative reviews about this place, maybe those people just need to take the stick out of their *ss.
  • RW
    ron White
    Aug 18, 2021
    5.0
    Thanks to the young ladies that work so hard preparing this food and dealing with the customers. Please hang in there. 👍👍 The current manager has done wonders with this place she is awesome.!!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Harrisonville, MO?

Dunkin' in Harrisonville, MO is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location provides delivery and curbside pickup services.