Arby's

4.0
771 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1500 N State Route 291, Harrisonville, MO
64701, United States

Hours

Reviews

4.0
771 reviews
5 stars
340
4 stars
234
3 stars
103
2 stars
30
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted rude or unhelpful staff, particularly management, leading to negative customer experiences.

Food Quality

Customers reported inconsistent food quality, with some items being cold or poorly prepared, while others praised the taste.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the clean environment.

Order Accuracy

Several reviews mentioned issues with incorrect orders and problems with online ordering, leading to customer frustration.

Positive Experiences

Despite the negatives, some customers had positive experiences, praising friendly service and good food.
  • DJ
    Dan Johns
    4 days ago
    5.0
    This is a great place to eat
  • BD
    Brandon Dano
    Dec 15, 2025
    1.0
    Dont expect for them to be opening when they are supposed to be, they got circumstances…….
  • BW
    Brandon Williams
    Dec 6, 2025
    2.0
    I dont know who the big fella (i assume manager?) was around 1:15pm on Dec 6th 2025, but from the time I spoke a little slower and enunciated myself to the girl the drive through, he chimed in very aggressively. I think he thought I was being rude when I understand those microphones are garbage sometimes. Anyways, his eyes were bloodshot, he was very short tempered. I wasn't super reluctant to pull forward to protect their times because they were rude, but i did. The short heavyset lady request I never come back and I won't. Some if the people here are a little too shifty and on edge for me to feel comfortable. Might have just been a bad day but I've never experienced this at any other location before. It's worth looking into.
  • SN
    Sharon Noffke
    Dec 3, 2025
    4.0
    Food was good. It was freezing cold in the restaurant, so I hurried to eat and leave.
  • SS
    Sanjar Sadikov
    Nov 20, 2025
    1.0
    I paid 8.18$ for smokehouse brisket which doesnt look right. I will probably stop buying anything from Arbys. Shame on you