Jimmy John's

3.5
251 reviews

About

Sandwich Restaurant

Location

Jimmy John's
345 N Hwy 61, Hannibal, MO
63401, United States

Hours

Reviews

3.5
251 reviews
5 stars
112
4 stars
36
3 stars
21
2 stars
21
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times for both in-store and delivery orders.

Food Quality

Several reviews mentioned inconsistent food quality, including underfilled sandwiches and poor ingredient freshness.

Customer Service

Numerous complaints about rude or unhelpful staff, along with issues in order accuracy and handling customer inquiries.

Cleanliness

Concerns were raised about the cleanliness of the restaurant, including unsanitary conditions in food preparation areas.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • EM
    Emily Martin
    Jan 2, 2026
    5.0
    On a long drive and this was the best place we had stopped. Vibes are immaculate, the guys working are the sweetest most down to earth people we have met in a very long time. We stopped kinda late and when I tell you I have never felt safer. Also the food is banging!! Can not say enough good things about this location specifically !!!!!
  • MM
    Michael Mendoza
    Dec 27, 2025
    2.0
    Took 15 mins for a sandwich! McDonald’s a s way faster and they cooking stuff
  • AL
    Alan Land
    Nov 2, 2025
    1.0
    They won't answer the phone. Taking too many smoke breaks. Heading to Subway.
  • GW
    Gregory Wirtel
    Oct 29, 2025
    4.0
    It's Jimmy John's. Clean, quick, fair prices, good food.
  • LT
    LeBlanc Tire
    Sep 17, 2025
    2.0
    Service was ok. Atmosphere was ok with the exception of the annoying choice of obnoxious music they were playing. Food quality has gone downhill big time. The meat in my Vito was sliced so thin you could see through it and if I sneezed it would have blown a hole in it. The cheese was just as thin and nothing in the sandwich had any flavor because there really wasn't anything to it. I have never had a sandwich like that there before and won't return if this is your new standard and way of cutting back. Very disappointing!