Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,490 reviews
5 stars
430
4 stars
272
3 stars
278
2 stars
144
1 star
366
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and unresponsive management, leading to a negative dining experience.
Food Quality
Food quality was inconsistent, with multiple reports of cold or incorrect orders, and some customers found foreign objects in their food.
Cleanliness
The restaurant was frequently described as dirty, with unkempt dining areas and unsanitary conditions in the restrooms.
Management Issues
Several reviews highlighted poor management practices, including lack of organization and inadequate staff training, contributing to overall dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and fresh food on certain occasions, indicating potential for improvement.
- MMMaddi Moots2 days ago1.0Went inside and waited in line for 15 min. No one to be found. But they were still putting drive through orders through. Sucks
- DDdarkwlf32Dec 22, 20255.0Very friendly staff helpful food was accurate to what I ordered not over sauced or missing anything
- NKNicole KingDec 21, 20251.0Waited at the speaker for a few minutes being told to wait. Ordered 1 combo and 2 sandwiches. When I pulled up, staff at the window did not greet me, were very unorganized and seemed to be behind on several orders, just asked for the payment and talked to one another. Noticed a staff member in the background handling food without gloves on. Asked us to pull up and wait, so I did. There were two cars in front of us waiting for their food already and several cars behind us backing up in the drive through lane. After 10 minutes, I decided I was scared to eat their food so I went in to get a refund before they could deliver the food to our car. The manager had to issue the refund. She raised her voice at me saying that they were just waiting on the chicken. That they just got done making the other two sandwiches seemingly trying to get me to change my mind and just accept the food. She yelled at her staff saying they need to know where stuff is or how to restock it or something like that. It made me very uncomfortable and anxious. She was very upset that I was asking for a refund and with her staff. She very rudely said that she couldn’t put it back on the card I used to pay. She waived her hands wildly and I stood there hoping she wouldn’t yell at me. She eventually gave me cash and I hurried out of there. I am never coming back.
- EHEd HaleDec 15, 20255.0Always nice and food is fresh every time.
- TZTodd ZatorskiDec 8, 20251.0Did not realize you needed the key to use the restrooms. The staff acted like we were just completely out of the loop for heading to the restroom when we arrived. When it was time to order the staff stood there at the counter talking to each other like we were invisible.
Frequently Asked Questions About Wendy's
Is 11910 Blue Ridge Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 11910 Blue Ridge in Grandview, MO currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open from 8:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Grandview location, including combos, sandwiches, coffee, and sides available through the app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I place an order for pickup or delivery at Wendy's Grandview?
Orders can be placed via Wendy's app or online at order.wendys.com by selecting this location for pickup or delivery.
Is drive-thru available at this Wendy's location?
Yes, this Wendy's offers a drive-thru service during its operating hours.
What are some nearby food options around Wendy's at 11910 Blue Ridge?
Nearby food options include KFC for chicken, Paleteria El Chavo for ice cream and tacos, Pizza Hut for pizza and chicken, and Arby's for sandwiches.
If I’m visiting Wendy's, what other services or stores can I find nearby?
Close by are T-Mobile for mobile phone needs, Tires Plus for automotive repair, and CVS Pharmacy for health and retail items.
Can I find beauty and wellness services near this Wendy's location?
Yes, nearby beauty and wellness options include Fredem Salon Studios, Anna's Nails, Locs & Key beauty salon, Rama's Hair Braiding Salon, and Aesthetics by The Health and Wellness Collective.
How do I contact this Wendy's location for questions or feedback?
You can call the Wendy's at (816) 761-4248, use their online Contact page or Customer Satisfaction Survey, or call Customer Care at 888-624-8140.