Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and at the counter.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and foreign objects found in food.
Cleanliness
The establishment was frequently described as dirty, with complaints about the state of the dining area and restrooms.
Order Accuracy
A significant number of customers experienced problems with incorrect or incomplete orders.
Management Issues
Several reviews highlighted poor management practices, including disrespectful treatment of employees and customers.
RJ
Rice J
Nov 15, 2025
1.0
This place is going to close down like the rest of the businesses on that side of the street if they don't figure it out. Had to wait an extra 5 min to have my order corrected and they acted like I was there to get free food. They need someone to come in and teach them customer service because I haven't once gotten great service from this place. I usually give a place a few tries before I flat out leave a bad review.
LM
louie madrigal
Nov 12, 2025
5.0
I only went and got a bowl of chili was good 👍
WC
will c
Oct 28, 2025
1.0
Rudest and bad service on drive through and it matched the food the service... bad all around... dirty lobby and bathrooms. Bathrooms matched the fifth and rudeness of management and staff here. Quiet in lobby and now I know why they haven't got business cause I'm obviously not the only one who has had this experience. I call corporate number cause it was so bad.... hope for a fix... but I doubt it will come.... this is not my first bad experience and I had hoped for change but didn't get it last time...
MW
Melody Wilcox
Oct 17, 2025
1.0
Door dasher and it took them a ridiculous amount of time to get the order ready. Likely won't pick up orders from this location again
RL
Ryan Lovell
Oct 8, 2025
1.0
This Wendy's is the worst Wendy's I've ever been to and that's saying something because all Wendy's are basically hell on earth. When taking my order they had the comprehension skills of a slug. Then they had me pull up in the line and wait close to 10 minutes while they served 3 other people behind me in line. I only ordered a bacon burger and fries. There was no bacon on my bacon burger. 0/5 this place is basically the chum bucket.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grandview, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grandview, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (816) 761-4248.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 11910 Blue Ridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Grandview, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 11910 Blue Ridge in Grandview, MO currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open from 8:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Grandview location, including combos, sandwiches, coffee, and sides available through the app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I place an order for pickup or delivery at Wendy's Grandview?
Orders can be placed via Wendy's app or online at order.wendys.com by selecting this location for pickup or delivery.
Is drive-thru available at this Wendy's location?
Yes, this Wendy's offers a drive-thru service during its operating hours.
What are some nearby food options around Wendy's at 11910 Blue Ridge?
Nearby food options include KFC for chicken, Paleteria El Chavo for ice cream and tacos, Pizza Hut for pizza and chicken, and Arby's for sandwiches.
If I’m visiting Wendy's, what other services or stores can I find nearby?
Close by are T-Mobile for mobile phone needs, Tires Plus for automotive repair, and CVS Pharmacy for health and retail items.
Can I find beauty and wellness services near this Wendy's location?
Yes, nearby beauty and wellness options include Fredem Salon Studios, Anna's Nails, Locs & Key beauty salon, Rama's Hair Braiding Salon, and Aesthetics by The Health and Wellness Collective.
How do I contact this Wendy's location for questions or feedback?
You can call the Wendy's at (816) 761-4248, use their online Contact page or Customer Satisfaction Survey, or call Customer Care at 888-624-8140.