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Wendy's

3.2
(1495 reviews)

Business Details

11910 Blue Ridge, Grandview, MO
64030, United States
(816) 761-4248

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11910 Blue Ridge, Grandview, MO
64030, United States

Hours

Reviews

3.2
1,495 reviews
5 stars
432
4 stars
271
3 stars
278
2 stars
146
1 star
368

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to a negative dining experience.

Food Quality

Food quality was inconsistent, with reports of cold or improperly prepared items, including missing ingredients and foreign objects.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions in the dining area and restrooms.

Management Issues

Several reviews highlighted poor management practices, including disrespectful treatment of staff and customers, contributing to a negative atmosphere.
  • JA
    Jamie Addison
    Feb 8, 2026
    1.0
    Keep driving to the Bannister location if you’re in the area. This one is garbage and must be struggling to hang on. They went out of their way to charge me 54 cents bc I asked for an extra sauce (which I didn’t mind paying), but put my order together so poorly. The bags looked old, used, and torn. The napkins were crinkled up and looked used. The breading was hanging off the nuggets. They stuffed two of the three orders in a bag too small. And gave me one straw for three drinks. Guess they needed that 54 cents to pay for more bags, napkins, and straws. 🤷🏾‍♀️
  • MS
    Missie Stanley
    Jan 31, 2026
    1.0
    They can never get an order right. Food cold and nasty. Place needs to be shutdown!!!
  • ML
    Monique Long
    Jan 23, 2026
    5.0
    We have had some problems with this Wendy’s on some occasions but tonight the ladies were wonderfully nice and our food came out quick, fresh and hot. Thank you Alana
  • MM
    Maddi Moots
    Jan 10, 2026
    1.0
    Went inside and waited in line for 15 min. No one to be found. But they were still putting drive through orders through. Sucks
  • NK
    Nicole King
    Dec 21, 2025
    1.0
    Waited at the speaker for a few minutes being told to wait. Ordered 1 combo and 2 sandwiches. When I pulled up, staff at the window did not greet me, were very unorganized and seemed to be behind on several orders, just asked for the payment and talked to one another. Noticed a staff member in the background handling food without gloves on. Asked us to pull up and wait, so I did. There were two cars in front of us waiting for their food already and several cars behind us backing up in the drive through lane. After 10 minutes, I decided I was scared to eat their food so I went in to get a refund before they could deliver the food to our car. The manager had to issue the refund. She raised her voice at me saying that they were just waiting on the chicken. That they just got done making the other two sandwiches seemingly trying to get me to change my mind and just accept the food. She yelled at her staff saying they need to know where stuff is or how to restock it or something like that. It made me very uncomfortable and anxious. She was very upset that I was asking for a refund and with her staff. She very rudely said that she couldn’t put it back on the card I used to pay. She waived her hands wildly and I stood there hoping she wouldn’t yell at me. She eventually gave me cash and I hurried out of there. I am never coming back.

Frequently Asked Questions About Wendy's

Is 11910 Blue Ridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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