McDonald's

3.3
2463 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5100 Harry Truman Dr, Grandview, MO
64030, United States

Hours

Reviews

3.3
2,463 reviews
5 stars
759
4 stars
544
3 stars
412
2 stars
209
1 star
539

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, often receiving the wrong items or missing items altogether.

Food Quality

While some customers praised the freshness of the food, many others reported receiving cold or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and bathrooms, affecting the overall dining experience.

Staff Attitude

There were mixed reviews regarding staff demeanor, with some employees being described as friendly while others were noted for being unhelpful or combative.
  • TT
    Timothy Rose (Timmy)
    Dec 23, 2025
    5.0
    If you like fast food, it’s great love the fries love the apple pie, and in my opinion they have the best Coke mix out of anywhere
  • JC
    Jeimy Contreras
    Dec 23, 2025
    1.0
    Waited 20 mins in drive thru for food went around to get a refund then got yelled at for having a $30 order of snack wraps, Mcchickens, and McDoubles. Worst customer service I’ve ever experienced!!!
  • HM
    Henry Mendoza
    Dec 23, 2025
    1.0
    We had to wait 20 min for our food and when we went to ask for it a lady names Samira talk to us with an attitude and said that the order was too big…. It was a $30 order… worst customer service and the manager didn’t even care or apologized for her employee…
  • JC
    J Ariel Ruiz Castellón
    Dec 17, 2025
    1.0
    La persona que dice ser la manejer una mujer que trabaja en el horario de 1 pm se porta grosero con clientes y con los delibery les grita jamas comprare una mcdonal a qui me dijo que no le importaban los clientes mal servicio 😡
  • JD
    Joyce Diaz
    Dec 17, 2025
    1.0
    Pésima experiencia. La manager me atendió de una manera grosera, prepotente y totalmente inapropiada. Desde el primer momento su tono fue despectivo, como si me estuviera haciendo un favor en vez de cumplir su trabajo. Uno va a McDonald’s esperando al menos respeto básico, no ser tratado con mala actitud. Muy decepcionante que alguien en posición de liderazgo trate así a los clientes. No volveré.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 5100 Harry Truman Dr, Grandview, MO?

McDonald's is open daily from 6:00 AM to 10:00 PM for dine-in services.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:00 AM to 10:30 PM.