Business Details
About
Mexican Restaurant
Chipotle Truman's Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,670 reviews
5 stars
785
4 stars
350
3 stars
170
2 stars
112
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and poor management, leading to frustration.
Food Quality
Many reviews mentioned inconsistent food quality, including small portions, missing ingredients, and unsatisfactory preparation.
Cleanliness
Several customers noted that the restaurant was often dirty, with unsanitary conditions affecting their dining experience.
Staff Attitude
There were complaints about rude or unprofessional staff behavior, contributing to a negative customer experience.
Availability of Ingredients
Customers consistently reported that the location was frequently out of key ingredients, impacting their ability to order desired meals.
- AVAce VampDec 28, 20251.0My bowl literally all rice,lettuce, corn,and cheese and literally no meat they gave me literally a half spoon full and nothing else shi irritating
- ILIan LiszewskiDec 21, 20251.0The workers refused to open the restaurant for 3 families standing outside - even though it was supposed to be open. This owner just lost business because some people left when the workers wouldn’t open after 15 minutes past open time. They just sat there eating food while watching customers wait and leave.
- JDJordan DavisDec 21, 20251.0Store hours says they open at 10:45, they will look at the line of people waiting outside and open whenever they feel like it. Always running out of food. Places always dirty.
- SHShila HillDec 19, 20254.0I actually liked the food this time. I didn't have to ask for more scoops. It had some flavor. I could taste the lime and spices. They do need to shake the excess juices off of the beans and corn salsa. The bowls get too soft.
- CAChristopher AbuhlDec 16, 20251.0This chipotle is the red headed step child of chipotles in Kansas City. They’re super slow, always short staffed, and always out of ingredients. The line always takes forever. Management just doesn’t care about this store.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Truman's Marketplace in Grandview, MO?
Chipotle Mexican Grill at Truman's Marketplace is open every day from 10:45 AM to 10:30 PM.
Where is Chipotle Mexican Grill located in Grandview, Missouri?
It is located at 12348 S US Highway 71, Jackson, Grandview, MO 64030, inside Truman's Marketplace.
Does Chipotle Mexican Grill offer online ordering and delivery services?
Yes, Chipotle Mexican Grill provides online orders through their website and app, and offers in-store pickup and delivery services.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How does Chipotle ensure the quality of its food?
Chipotle follows 'Food with Integrity' principles by using 53 real ingredients sourced from farms that adhere to humane and sustainable practices, without artificial colors, flavors, or preservatives.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill?
Yes, by signing up for Chipotle Rewards, customers can earn free food and access exclusive offers.
What payment methods and services are available at this Chipotle location?
Customers can pay with credit cards and also benefit from services like catering, gift cards, online orders, and market place delivery.
What nearby places might I visit before or after dining at Chipotle Mexican Grill?
Nearby places include AT&T Store for mobile needs, Spectrum for internet services, and McAlister's Deli for additional dining options.
Are there any other restaurants close to Chipotle Mexican Grill at Truman's Marketplace?
Yes, nearby restaurants include Whataburger, Wingstop, Cajun Crab Inc, IHOP, and 54th Street Grill & Bar, offering a variety of dining choices.
How can nearby retail stores enhance my visit to Chipotle Mexican Grill?
You can combine your meal at Chipotle with shopping at nearby stores like Burlington, Ross Dress for Less, Shoe Carnival, and T.J.Maxx for a convenient and enjoyable outing.