Brand Certified
Chipotle Mexican Grill
3.8(1683 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
12348 S US Highway 71, Grandview, MO
64030, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(816) 763-1350
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/mo/grandview/12348-s-us-highway-71?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2852
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Truman's Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.8
1,683 reviews
5 stars
792
4 stars
351
3 stars
170
2 stars
115
1 star
255
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported being short-staffed, leading to slow service and long wait times.
Ingredient Availability
Many reviews mentioned that the location often runs out of key ingredients, causing frustration among customers.
Food Quality
While some customers enjoyed the food, there were numerous complaints about portion sizes, food preparation, and overall quality.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and food handling practices.
Customer Service
There were consistent complaints about poor customer service, including rude staff and lack of professionalism.
- DCDon ChesterFeb 13, 20265.0Just as a expected. no issues
- ALArnetta LoveFeb 3, 20262.0This store was out of chicken when I arrived and I didn't get the memo until I was next in line . I waited a total of 50 miss to get my order and just when the rice was ready another worker thought she was going to make someone's order ahead of mine and got a little rude when I said nope .
- AOA E OntisJan 29, 20262.0We usually grab dinner a couple of times a month from the Grandview location. They're always out of something. The rice is gloppy, too much bean juice and they pile everything in the center of the bowl instead of spreading it out. Oh, and the store is dirty. Been like this the last 3-4 times. Done. Won't be back.
- TJTrudy JarvisJan 16, 20262.0They forgot the cheese in the kids meal and a paper label from the avocado was found in the guacamole. Appeared short staffed as only one person was waiting on customers at the time we were there. A second started to help customers after a few minutes. Customers were also waiting on chicken to be prepared which was backing up the line.
- PPPritesh PatelJan 15, 20265.0Went to grab a quick lunch from work. The inside was busy and they were missing some ingredients, however the person making my food was able to think outside the box to avoid long wait times. (Getting items from the to-go/online line). Bowl was heavy and portions were on par with what I remember. I'd come back here again for lunch!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Truman's Marketplace in Grandview, MO?
Chipotle Mexican Grill at Truman's Marketplace is open every day from 10:45 AM to 10:30 PM.
Where is Chipotle Mexican Grill located in Grandview, Missouri?
It is located at 12348 S US Highway 71, Jackson, Grandview, MO 64030, inside Truman's Marketplace.
Does Chipotle Mexican Grill offer online ordering and delivery services?
Yes, Chipotle Mexican Grill provides online orders through their website and app, and offers in-store pickup and delivery services.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How does Chipotle ensure the quality of its food?
Chipotle follows 'Food with Integrity' principles by using 53 real ingredients sourced from farms that adhere to humane and sustainable practices, without artificial colors, flavors, or preservatives.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill?
Yes, by signing up for Chipotle Rewards, customers can earn free food and access exclusive offers.
What payment methods and services are available at this Chipotle location?
Customers can pay with credit cards and also benefit from services like catering, gift cards, online orders, and market place delivery.
What nearby places might I visit before or after dining at Chipotle Mexican Grill?
Nearby places include AT&T Store for mobile needs, Spectrum for internet services, and McAlister's Deli for additional dining options.
Are there any other restaurants close to Chipotle Mexican Grill at Truman's Marketplace?
Yes, nearby restaurants include Whataburger, Wingstop, Cajun Crab Inc, IHOP, and 54th Street Grill & Bar, offering a variety of dining choices.
How can nearby retail stores enhance my visit to Chipotle Mexican Grill?
You can combine your meal at Chipotle with shopping at nearby stores like Burlington, Ross Dress for Less, Shoe Carnival, and T.J.Maxx for a convenient and enjoyable outing.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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