Burger King

3.1
1092 reviews
Burger with fries and coca-cola
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Business Details

12921 E Frontage Rd, Grandview, MO
64030, United States
(816) 648-6063
https://burgerking.com/
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About

RestaurantFast Food Restaurant
There's a Burger King® restaurant near you at 12921 E Frontage Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Grandview, MO serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
12921 E Frontage Rd, Grandview, MO
64030, United States

Hours

Reviews

3.1
1,092 reviews
5 stars
310
4 stars
203
3 stars
193
2 stars
106
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and unprofessional behavior from management.

Food Quality

While some customers enjoyed the food, many complained about it being cold, overcooked, or incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by several reviewers.

Customer Experience

Many reviews highlighted a lack of customer service, with staff showing indifference or rudeness towards patrons.

Positive Feedback

Despite the negative comments, some customers praised specific employees for their friendliness and the quality of certain menu items.
  • MW
    Mark W
    Oct 21, 2025
    5.0
    Death burgers and fries are great
  • KL
    Kat Lowe
    Oct 19, 2025
    1.0
    Big fans of slamming the window in your face if they skipped your mobile order...
  • DD
    dorren davis
    Oct 4, 2025
    3.0
    I only ended up trying to talk to the employee through the drive-thru and they just ended up being pretty rude despite me being calm about it all. I ended up just not even ordering anything since it just wasn't worth it.
  • JC
    Jacinda Shaffer (Cinda)
    Sep 19, 2025
    1.0
    I got onion rings that tasted old like they were from days ago and refried for warmth. They were hard and didn’t even have any minced onion in them, matter of fact, no onion flavor at all. They didn’t give me any sauce to cover up the nastiness.
  • JA
    Janet Alunion
    Sep 8, 2025
    1.0
    On the night of 9/8/2025, I had a very disappointing experience at this location. The woman working the drive-thru (I believe she may have been a manager) told me that in order to use my Royal Crown points, I had to spend money, which is completely untrue. She then said she would cancel the redemption and return my points, but my points were never credited back. On top of that, when she handed me my drink, the lid was purposely left loose, causing it to spill on me. This felt intentional and extremely unprofessional. Overall, her behavior came across as dishonest and very rude. Will not be returning back.
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Frequently Asked Questions About Burger King

Where is the Burger King restaurant located in Grandview, MO?

Burger King in Grandview, MO is located at 12921 E Frontage Rd, Grandview, MO 64030, USA.

What are the operating hours for the Burger King drive-thru in Grandview?

The Burger King drive-thru is open 24 hours every day of the week.