McDonald's

3.4
1474 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
712 N Main Street, Grain Valley, MO
64029, United States

Hours

Reviews

3.4
1,474 reviews
5 stars
473
4 stars
325
3 stars
289
2 stars
136
1 star
251

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and issues with mobile orders, leading to frustration among customers.

Food Quality

Inconsistent food quality; some customers received fresh and hot meals, while others reported cold or burnt food.

Speed of Service

Service speed varies significantly; many customers experienced long wait times, especially in drive-thru.

Cleanliness

Reports of cleanliness issues, with some customers noting dirty conditions in the restaurant.
  • AD
    A D
    Nov 16, 2025
    1.0
    MANAGEMENT TRAINING NEEDED!!! Why is Brandy so passive aggressive towards customers. Twice now shes been like this towards me. Next time I will not be so nice.
  • NS
    Nolan Stuckey
    Oct 31, 2025
    1.0
    Paid for mobile order, showed paid reciept at counter, still no food and my card charged for the order...talked to manager (Morgan) to no avail...this is the lack of customer service we all have grown to not love...We will not be coming back to this store...like ever.. !
  • AD
    Alex Davis
    Oct 26, 2025
    1.0
    0 stars if even possible. By far the worst McDonald's I've been to so far they're completely a joke and tried to double take money. After I placed a mobile order I was asked to then retell my order and repay for it
  • BW
    Bill White
    Oct 25, 2025
    4.0
    Very convenient for munchies.
  • WA
    Whitney Aderman
    Oct 1, 2025
    5.0
    I am VERY IMPRESSED with this grain valley mo Mcdonalds!! My order came outside for a curbside pick up. I had stopped choosing the curbside pick up because at many many other locations, it took a long time, but not this location today ( even with them being busy). I also ordered a mocha frappe, which I have customized it for the last 10ish years at many different locations as well; the one they made today was GREAT! Literally the best 1 I've ever had. Great work and employees you have working at this location!

Frequently Asked Questions About McDonald's

What are the main operating hours for McDonald's in Grain Valley, MO?

McDonald's in Grain Valley operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and extends to midnight on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it extends until midnight.