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Papa Johns Pizza

3.5
(275 reviews)

Business Details

7601 N Oak Traffic Way, Gladstone, MO
64118, United States
(816) 468-9000

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Gladstone, MO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Gladstone pizza for any occasion. Call us for pizza delivery in Gladstone or stop by 7601 N Oak Traffic Way for carryout to order the best pizza in Gladstone, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7601 N Oak Traffic Way, Gladstone, MO
64118, United States

Hours

Reviews

3.5
275 reviews
5 stars
115
4 stars
46
3 stars
32
2 stars
12
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, missing toppings, and poor taste.

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff, incorrect orders, and lack of resolution for complaints.

Order Accuracy

A significant number of customers experienced issues with order accuracy, receiving incorrect items or incomplete orders.

Cleanliness and Hygiene

Several reviews mentioned concerns about cleanliness and hygiene practices among staff, including not wearing gloves while handling food.

Delivery Issues

Customers frequently reported problems with delivery, including late arrivals, wrong addresses, and cold food upon delivery.
  • CG
    Crysta Gude
    Jan 27, 2026
    3.0
    The people that pick up the phones have attitudes. Customer Service needs work.
  • MT
    Marco A Cremonesi T
    Jan 15, 2026
    1.0
    I do not recommend this papa johns the quality is very low and deplorable, today I bought 2 pizzas and I had to chop them in the trash bad taste of the cheese, the mushroom and the black olives were not seen they were absent, it is a place that must close urgently due to bad appearance of the food and possible use of ingredients in poor condition. No recomíendo este papa johns la calidad es muy baja y deplorable, hoy compré 2 pizzas y tuve que hacharlas a la basura mal sabor del queso, el champiñón y las aceitunas negras no se veían estaba ausentes, es un sitio que deben cerrar urgente por mal aspecto de la comida y posible utilización de ingredientes en mal estado.
  • AH
    Ashley Hargett
    Dec 27, 2025
    2.0
    Didn't get my order right. What the point of ordering a certain cut if they cant follow directions.
  • LL
    LeVonda
    Nov 8, 2025
    1.0
    My son called tonight to place a order on the phone with the representative that takes the order he was a a Man that apparently did not understand what my son ordered he Messed up horribly and got the order completely wrong my son paid almost 30 dollars for 1 pizza which was not worth it at all the Manager at the store at Gladstone which was a female she did not offer nothing to make that wrong a right she offered to make my son the 1 pizza he was missing but he would had to pay more money for another one that when he made on the phone with that Man that took the order messed up he ordered 2 pizzas but only got 1 we will never spend money with Papa John's ever again that drop the ball all the time the representatives on the phone that takes the order needs more people skills and do a way better job so for me they are all PEASENTS
  • CP
    Cynthia Pratt
    Oct 31, 2025
    1.0
    To lmao who said that the woman working was apologetic was incorrect. She never once apologized to anyone. If she would have provided me with the information I asked for the situation would have never progressed. Yes I was going to ask the person in the office for information I had requested. She could have said you can't go in there but NO she put her hands on " this old woman"....lol not acceptable and uncalled for. I was very happy until I was treated in a way no customer should be for asking a question. Not sure what her problem was but she was clearly not happy. THE FOOD AND SERVICE SUCKED Unfortunately can't give them a 0 stars. My order was confirmed to be ready between 5:30-5:40... it was ready at 5:10. When I asked why, I was told you wanted 5:30. The female that was helping was RUDE to say the least. Asked for manager and she said she was it. I will NEVER go back

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Gladstone, MO?

Delivery is available Monday to Wednesday and Sunday from 10:30 AM to 1:00 AM, Thursday from 10:00 AM to 1:00 AM, and Friday to Saturday from 10:00 AM to 2:00 AM.

Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?

Yes, you can pick up your order. Takeout hours are Monday to Wednesday and Sunday from 10:30 AM to 12:40 AM, Thursday from 10:00 AM to 12:40 AM, and Friday to Saturday from 10:00 AM to 1:40 AM.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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