Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and wrong food being served.
Food Quality
Several reviews mentioned that the food was often cold, greasy, or not up to standard, with specific complaints about fries and sandwiches.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor communication.
Speed of Service
Customers frequently noted slow service, especially during peak hours, leading to frustration.
Management Issues
There were multiple complaints about management being unhelpful or rude, contributing to a negative customer experience.
AD
Alaina Donnell
Feb 16, 2026
5.0
Hunter is one of the nicest guys I’ve met they definitely hire for customer support!!! You guys are awesome, thanks again!!!
NN
Nick
Feb 13, 2026
1.0
I'm just completely done with this location. Not only can they not get the order correct, like no cheese on a burger, but they also fail at giving you all the food you pay for. Unfortunately McDonald's as a corporation seem more concerned about speed than accuracy. Normally I wouldn't leave a bad survey but I had to go inside to get a burger fixed then realized I was missing the burger once I got home. Do better.
AA
Akira
Jan 28, 2026
2.0
What is the point of the little screen saying when orders are ready if they keep bumping the orders off the screen WAYYYY before it’s even close to being done, causing the customers to think their order is ready and now serving like the tv screen says but nope
AA
Anjelica A
Jan 25, 2026
3.0
You cant take food back from a customer that you handed into their car to give to another customer. That is highly unsanitary and against food handling policy. You need to remake the order. Ew. Or make sure you're handing over the right one in the first place to avoid all that.
And yeah the fries tasted like old grease.
Reading the other reviews, dang y'all need to retrain everybody!
JM
Jeanetta Minton
Jan 20, 2026
1.0
I usually order breakfast but today decided to get lunch. I order 4 $5 meals. FRIES WERE FRIED IN OLD GREASE AND COLD!! ALSO a sandwich missing. I call, speak to the manager Connie, she tells me she'll fix it. I DID INFORM.HER THE FRIES TASTED LIKE THEY WERE FRIED IN OLD GREASE!! I GO BACK, ACTUALLY GOT TO SEE AND TALK TO CONNIE. SHE GOES AND ORDERS MY FOOD, STANDING AT THE END OF WHERE THE FIX THE FOOD, SHE STARTS COUGHING AND "DID NOT" COVER HER MOUTH!! THEN I GOT THE EXACT SAME FRIES I COMPLAINED ABOUT!! DIDN'T CHANGE THE GREASE... WON'T DO LUNCH AGAIN
What are McDonald's operating hours at 6300 N Oak Trafficway, Gladstone?
McDonald's is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, from 6:00 AM to 11:00 PM on Friday and Saturday.
Does this McDonald's location have a drive-through service and what are its hours?
Yes, the drive-through is available from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, from 5:00 AM to midnight on Friday, and 6:00 AM to midnight on Saturday.
Can I order McDonald's delivery from this location?
Yes, delivery is available daily from 6:00 AM to 10:30 PM through their online ordering system.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer?
Services include DriveThru, McDelivery, Mobile Ordering, Mobile Offers, Gift Cards, and WiFi.
Are there mobile apps available for ordering McDonald's food?
Yes, you can order via the McDonald's App available on iOS and Android devices.
Where is this McDonald's located exactly?
The McDonald's is located at 6300 N Oak Trafficway, Gladstone, MO 64118, USA.
What nearby restaurants could I visit before or after McDonald's?
Nearby restaurants include Smokehouse BBQ, Perkins Restaurant & Bakery, MrBeast Burger, Taco Bell, Texas Toms, Hardee's, and Sutera's Italian Restaurant.
Where can I find gas stations or convenience stores near McDonald's?
The BP gas station is located nearby, convenient for refueling before or after your meal.
Are there any healthcare or dental services close to this McDonald's?
Yes, Gladstone Family Dentistry, Brobst Family Dentistry, Northland Oral and Maxillofacial Surgery, and Root Holistic Pediatric Dentistry are nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: