McDonald's

3.3
1314 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6300 N Oak Trafficway, Gladstone, MO
64118, United States

Hours

Reviews

3.3
1,314 reviews
5 stars
386
4 stars
251
3 stars
280
2 stars
120
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Order Accuracy

Many customers express frustration over incorrect orders, with frequent complaints about missing items and wrong food being served.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others report cold, overcooked, or poorly prepared food.

Speed of Service

Service speed varies significantly, with some customers experiencing long wait times, especially in the drive-thru, while others report quick service.

Cleanliness and Environment

The cleanliness of the location is often criticized, with reports of dirty tables and unsanitary conditions affecting the overall dining experience.
  • PB
    Pablo Beast
    Nov 16, 2025
    1.0
    I asked for help because I used my code to get a free fry and a large drink. The lady said she can’t help me because it’s because someone else deals with these the kiosk machines. It’s not her she could not help me retrieve what I wanted and then she threatened to stab me and then call the cops
  • TS
    Ty Swany
    Nov 14, 2025
    1.0
    So freaking slow.. The morning crew has their spit together but anytime after about noon. They are so slow. I'm never going back to this McDonald's again. Terrible
  • MM
    Maggie
    Oct 29, 2025
    1.0
    I'd rate 0 if I could. Very unprofessional. Very rude. 2 miles down the road in North town, 4002, was/is much better.
  • AN
    An N
    Oct 25, 2025
    1.0
    I went to McDonald's for a quick meal, but it was anything but fast. The experience was a complete mess from start to finish, and it was far worse than any other McDonald's in the area. I pulled into the drive-thru and waited to order for about ten minutes. No one said hello or asked for my order. I was left waiting in silence, which felt endless. When I finally received my food, my order was completely wrong. What I got was a mystery—not what I had asked for at all. The food tasted awful. It was greasy and bland, not at all like the classic taste you expect from McDonald's. It was a complete disappointment. To top it all off, the bag had no napkins. After a greasy, messy meal, having no way to clean up is just another sign of bad service. This McDonald's is a total failure. The service is terrible, and the food quality is far below what it should be. Save yourself the trouble and go to a different location.
  • AT
    Audrey Turner
    Oct 23, 2025
    1.0
    Very upset with my service the past two days. I’ve been ordering breakfast from this McDonald’s for a while now because I work close, sometimes it’s through DoorDash and sometimes it’s pickup. The past two days it’s been DoorDash. Yesterday everything was smooth and my sandwiches were amazing as well as my coffee, I ordered a hash brown as well & it was hard as rock. I don’t know if they cooked it too much or just gave me an hour old one or what, but I wasn’t able to eat it regardless. Then today, I order breakfast at 10:19 and I will admit that’s pushing it a bit because breakfast ends at 10:30. But 10:30 means my order should have been made and delivered. It took over an hour & three doordashers for the last one to finally tell me “your food is no longer available”. So I think they just didn’t make my food because it was too close to time. I will not be coming back to this McDonald’s unless I get some other type of compensation because that’s ridiculous. I did contact DoorDash & got a refund but I’d like to be able to rely on this McDonald’s. Clearly I cannot because I ended up having to cancel the order.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 6300 N Oak Trafficway, Gladstone?

McDonald's is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, from 6:00 AM to 11:00 PM on Friday and Saturday.

Does this McDonald's location have a drive-through service and what are its hours?

Yes, the drive-through is available from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, from 5:00 AM to midnight on Friday, and 6:00 AM to midnight on Saturday.