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McDonald's

3.3
(1332 reviews)

Business Details

6300 N Oak Trafficway, Gladstone, MO
64118, United States
(816) 436-7141
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6300 N Oak Trafficway, Gladstone, MO
64118, United States

Hours

Reviews

3.3
1,332 reviews
5 stars
395
4 stars
252
3 stars
282
2 stars
122
1 star
281

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and wrong food being served.

Food Quality

Several reviews mentioned that the food was often cold, greasy, or not up to standard, with specific complaints about fries and sandwiches.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor communication.

Speed of Service

Customers frequently noted slow service, especially during peak hours, leading to frustration.

Management Issues

There were multiple complaints about management being unhelpful or rude, contributing to a negative customer experience.
  • AD
    Alaina Donnell
    Feb 16, 2026
    5.0
    Hunter is one of the nicest guys I’ve met they definitely hire for customer support!!! You guys are awesome, thanks again!!!
  • NN
    Nick
    Feb 13, 2026
    1.0
    I'm just completely done with this location. Not only can they not get the order correct, like no cheese on a burger, but they also fail at giving you all the food you pay for. Unfortunately McDonald's as a corporation seem more concerned about speed than accuracy. Normally I wouldn't leave a bad survey but I had to go inside to get a burger fixed then realized I was missing the burger once I got home. Do better.
  • AA
    Akira
    Jan 28, 2026
    2.0
    What is the point of the little screen saying when orders are ready if they keep bumping the orders off the screen WAYYYY before it’s even close to being done, causing the customers to think their order is ready and now serving like the tv screen says but nope
  • AA
    Anjelica A
    Jan 25, 2026
    3.0
    You cant take food back from a customer that you handed into their car to give to another customer. That is highly unsanitary and against food handling policy. You need to remake the order. Ew. Or make sure you're handing over the right one in the first place to avoid all that. And yeah the fries tasted like old grease. Reading the other reviews, dang y'all need to retrain everybody!
  • JM
    Jeanetta Minton
    Jan 20, 2026
    1.0
    I usually order breakfast but today decided to get lunch. I order 4 $5 meals. FRIES WERE FRIED IN OLD GREASE AND COLD!! ALSO a sandwich missing. I call, speak to the manager Connie, she tells me she'll fix it. I DID INFORM.HER THE FRIES TASTED LIKE THEY WERE FRIED IN OLD GREASE!! I GO BACK, ACTUALLY GOT TO SEE AND TALK TO CONNIE. SHE GOES AND ORDERS MY FOOD, STANDING AT THE END OF WHERE THE FIX THE FOOD, SHE STARTS COUGHING AND "DID NOT" COVER HER MOUTH!! THEN I GOT THE EXACT SAME FRIES I COMPLAINED ABOUT!! DIDN'T CHANGE THE GREASE... WON'T DO LUNCH AGAIN

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 6300 N Oak Trafficway, Gladstone?

McDonald's is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, from 6:00 AM to 11:00 PM on Friday and Saturday.

Does this McDonald's location have a drive-through service and what are its hours?

Yes, the drive-through is available from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, from 5:00 AM to midnight on Friday, and 6:00 AM to midnight on Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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