Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.
Customer Service
Many reviews highlighted poor customer service, including rude staff interactions and lack of assistance.
Food Quality
Several customers noted issues with food quality, including cold or improperly prepared items, and missing order components.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and drink stations.
Staff Performance
While some employees received praise for their friendliness and helpfulness, many others were criticized for being inattentive and unprofessional.
DW
Dallas Williams
Jan 30, 2026
1.0
The absolute slowest McDonald's in the country.
DB
Dom “Dommer” Brodie
Jan 11, 2026
5.0
This morning at 7:45. I received a warm welcome outside the door. He was the cashier. Friendly guy. Took my 60 some odd dollar order went back to MAKE sure my order was right. Even helping make it himself. He was on the ball. While I was waiting I noticed a younger girl with dark hair walking in with everyone there telling here a welcoming "good morning". I manage two stores of my own. I gotta say from what I saw you have one heck of a team there. Breakfast for my birthday girl (got her one of everything pretty much) was perfect.
Thank you guys for a pleasant experience
VB
Virginia Beatty
Jan 2, 2026
2.0
Drive Through @ 9:45 am on a Friday with only 4 cars in line
TL
Tony Ludden
Dec 14, 2025
1.0
Waited over 40 minutes to get 3 cheeseburgers, 2 fries, and 1 chicken sandwich. When i asked to speak to the manager they said they didn't know who that was. The person who finally did come to talk to me couldn't have been a manager and couldn’t have cared less about. I've got to get my kids to like better food cause if it weren't for them I'd never eat at McDonald's again.
SB
Stephanie Butler
Dec 9, 2025
4.0
Did not get my Grinch salt.
But love my red socks.