Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-through.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of assistance, and unresolved order issues.
Food Quality
Numerous complaints about cold or incorrect food items, with some customers receiving unsatisfactory meals.
Cleanliness
Several reviews noted that the restaurant was dirty, with unkempt dining areas and messy drink stations.
Management Issues
Feedback indicated a lack of effective management, with reports of unprofessional behavior and inadequate staff training.
VB
Virginia Beatty
Jan 2, 2026
2.0
Drive Through @ 9:45 am on a Friday with only 4 cars in line
TL
Tony Ludden
Dec 14, 2025
1.0
Waited over 40 minutes to get 3 cheeseburgers, 2 fries, and 1 chicken sandwich. When i asked to speak to the manager they said they didn't know who that was. The person who finally did come to talk to me couldn't have been a manager and couldn’t have cared less about. I've got to get my kids to like better food cause if it weren't for them I'd never eat at McDonald's again.
SB
Stephanie Butler
Dec 9, 2025
4.0
Did not get my Grinch salt.
But love my red socks.
PL
Paul Lewis
Dec 4, 2025
1.0
Waited 40+ minutes in the drive through. Ended up leaving my meal there that I already paid for via McDonald’s app so I wouldn’t be late for work.
RB
Roberta Baxter
Nov 25, 2025
1.0
McDonald's in Fulton Missouri has became a joke I done a mobile order one day and sat in line over 25 minutes. If for some reason I have to cancel my order then I never get my money back. I order stuff and I dont get it because they are out of it I dont get money back on that item. I will be deleting my app and start going to scooters right next door. It is pretty bad that I'm there almost every morning before work and you all do this. McDonald's you need to do better by the customers because without us you would not have a business.