Many customers reported issues with food quality, including cold, overcooked, or stale items.
Service Issues
Several reviews highlighted rude or unhelpful staff, as well as problems with order accuracy.
Cleanliness
Customers noted unsanitary conditions in the dining area and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed their food, particularly the ice cream.
Long Wait Times
Multiple reviews mentioned slow service, especially during busy times, leading to dissatisfaction.
JC
Janelle Collins
4 days ago
3.0
The ice cream is always delicious and the food is okay, but the customer service… I’m truly impressed by how some people choose to exercise free will. Needless to say It’s always an interesting experience when we get up to the window.
WW
William Chilton (Will)
Nov 3, 2025
3.0
Drink machine was out of half the drink options, the other options available were very watered down. They had no sweet tea, and after informing two staff members of the quality of taste from their machines they offered me a drink from behind the counter but insisted their drink machine was fine. The drink from behind the counter unfortunately tasted just as bad. It was also noticeably clear staff members were struggling to work together. The food however was very delicious, hot and fresh and was served within a reasonable time so not a completely troublesome visit.
FF
Frosty_Devil
Oct 16, 2025
3.0
Food was good. I did order a 6 piece though. I drove home. And noticed there were only 4. A few dollars wasted.
NS
Natalie Schaben
Sep 7, 2025
4.0
It could be better. Not very busy with customers and tables and chairs where dirty.
JD
J D
Aug 12, 2025
4.0
While the sign on I70 east bound showed it at the exit, it took driving almost 4miles before I came into the town it was located. Not a super big deal, but would've been nice to have known it would cost me the extra time. Service wasn't bad, they just felt rushed or overwhelmed when it didn't seem all that busy. Otherwise a good DQ.
What are the operating hours of Dairy Queen Grill & Chill in Fulton, MO?
It is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Fulton provide seating options for customers?
Yes, they offer both indoor seating and outdoor seating areas for customers.
Is Dairy Queen Grill & Chill in Fulton family-friendly and suitable for children?
Yes, the location welcomes families and children, offering booster seats and a kid-friendly environment.
Can I order food online or via a mobile app at Dairy Queen Grill & Chill in Fulton?
Yes, you can order food online and take advantage of exclusive mobile app deals by downloading their app.
Does Dairy Queen Grill & Chill in Fulton have a drive-thru?
Yes, this location offers a drive-thru service for convenient ordering.
What are some nearby dining options if I want to try other local fast food or restaurants near Dairy Queen Grill & Chill?
Nearby dining options include Champs Chicken, Hangar 54 Pizza, Pizza Hut, Fulton Diner, and Sonic Drive-In, all within the local area.
Are there stores near Dairy Queen Grill & Chill where I can shop after enjoying my meal?
Yes, nearby stores include Dollar General and Dollar Tree for discount shopping, as well as NAPA Auto Parts and Tractor Supply Co. for automotive and hardware needs.
What financial services are available near Dairy Queen Grill & Chill for customers who might need them?
Nearby financial services include Central Bank, World Finance, Western Union, and Heights Finance.
Does the Dairy Queen Grill & Chill in Fulton have restroom facilities and family services?
Yes, the location provides restrooms and services like booster seats to accommodate families.