Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, order mistakes, and unhelpful staff, leading to frustration.
Cleanliness
Numerous reviews highlighted poor cleanliness in the restaurant and bathrooms, with some describing it as filthy.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items, stale fries, and overall poor taste.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food at certain times, indicating variability in service.
LN
Lee Nagel
Feb 24, 2026
5.0
Always dependable. Great service. Coffee could be hotter.But till good coffee.
JS
Jayson Schofield
Feb 20, 2026
2.0
I only get my $1 coffee here.
Their food makes sick. So I dont eat here anymore. Its not very healthy although it is convenient for most. This place is cleaner the expected.
JF
Jared French
Feb 20, 2026
1.0
Didn't ask for triple ketchup and didn't ask for customized finger poked in my buns.
BC
Bobby Cravens
Feb 11, 2026
1.0
Place our order,paid did get a receipt & like always messed up. What we ordered was suppose to come with fries. Was told to pull forward thinking okay will get hot fresh fries, Worker came out and gave us our food no fries at all in the bag. Had to pull around and go in & got stale fries out the door.
DH
Donald Helms
Feb 6, 2026
1.0
Ordered 2 big macs, 1 double quarter pounder, with cheese, a large fry, one regular fry and one small fry. Was not given a receipt, but was told the charge was almost thirty dollars. Last time you see me there. You are a joke for a business. Sonic is better service, better tasting food. And gives receipts. You were not even busy yet.