Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Florissant. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.0
882 reviews
5 stars
281
4 stars
136
3 stars
92
2 stars
65
1 star
308
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Food Quality
Several reviews mentioned that the food was often cold, greasy, or poorly prepared, leading to dissatisfaction.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty floors and lack of proper food handling practices.
Management Issues
Feedback indicated a lack of effective management, with complaints about unresponsive managers and poor staff training.
- BBBrian2 days ago1.0Refuse to give me my order so they can go early
- HHHendersontco6 days ago1.0I really wish I could put 0 stars. They never answer the phone when they do they will put you on hold and never get back on the phone. The food is never cooked properly and ranch spills in the bag. You come in there kids that work there are in the back playing and listening to music. The staff always have an attitude also and I’m sick and tired of this location. I literally love wingstop but I can’t take the unprofessionalism anymore. HIRE PEOPLE THAT ACTUALLY WANT TO WORK!!!!!!!!!!!!!!!
- WIWhitney IrvinJan 2, 20261.0I wish I could write a zero food was disgusting. It had an old metallic taste to it. The workers laugh while answering the phone. Playing in the background. The food was disgusting. It had a old metallic taste to it. The workers are playful. They laugh all day. They laugh while they’re answering the phone. The manager gives you a dead stare like you don’t deserve respect. I’m tired of spending my money at these establishments and receiving horrible We spend our hard earned money on this and people also work hard for their business for people to come in and tear it down. They don’t have to worry about me coming ever again. Or anyone else that I know because I will be spreading the word Respectfully.
- KMKhaza MooreJan 2, 20261.0I’m so tired of spending my money at these establishments and I am not receiving my food the way I would like it to be. There is no good customer service anywhere these days I called in because my chicken tasted old and it had like a metallic taste to it. I called them and they were picking up the phone instantly laughing and playing in the background young teenagers and I asked them what are they laughing for in the manager got offended when she got on the phone so we had to actually go up to the place Itself to return the food and receive a refund I will not be returning back to this location
- JCJackson CruthisNov 30, 20251.0Went inside to pick up a carry out order and was the only person in line, was ignored for 5 minutes and when I was acknowledged I told them the order and was told it wasn’t ready in a snarky tone. Walked back outside to the car to wait. Went back inside and the cashier was rude a second time. Horrible customer service will not be back to this location.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Florissant specialize in?
Wingstop Florissant specializes in classic and boneless chicken wings with over 11 iconic flavors, as well as tenders and signature sides like seasoned fries and Cajun Fried Corn.
What are the operating hours of Wingstop Florissant for pickup and delivery?
Wingstop Florissant is open daily from 10:30 AM to 1:00 AM for pickup and delivery services.
Does Wingstop Florissant offer drive-through service?
No, Wingstop Florissant does not have a drive-through service and is closed for drive-through hours every day.
What delivery and pickup services does Wingstop Florissant provide?
Wingstop Florissant offers in-store pickup, regular delivery, same-day delivery, and no-contact delivery options for customer convenience.
What payment methods are accepted at Wingstop Florissant?
Wingstop Florissant accepts American Express, Discover, MasterCard, and Visa credit cards for payment, as well as debit cards and mobile NFC payments.
Does Wingstop Florissant serve alcohol?
Yes, Wingstop Florissant serves beer and alcohol but does not have a bar onsite or offer cocktails or wine.
Is Wingstop Florissant accessible to people with disabilities?
Yes, Wingstop Florissant has wheelchair accessible entrances, parking, seating, and restrooms to accommodate customers with disabilities.
What nearby stores can I visit when I come to Wingstop Florissant?
Nearby stores include Pet Supplies Plus for pet needs, Schnucks-Florissant for groceries, and Plato's Closet for thrift shopping, providing convenient options for your errands before or after enjoying your meal.
Are there other dining options near Wingstop Florissant?
Yes, nearby dining options include Bandanas BBQ for American barbecue, Papa Murphy's for pizza, and Wendy's for fast food burgers, offering variety for different tastes when visiting the area.
How can I get to Wingstop Florissant if I am using public transit or services nearby?
While specific transit stations are not listed, nearby services like AT&T Store, Boost Mobile, and Sprint Store can help with mobile service needs. Also, EVgo electric vehicle charging stations and Hertz Rent A Car nearby make it easier for customers using various transportation methods to visit Wingstop.