Wendy's

Reviews

• KB

  Kathy Barksdale

  Nov 16, 2025
  1.0
  Bad attitude at the check out. After being rushed to place my order with no one else in line. I now remember why I stop coming to this location
• DG

  Dee Graham

  Nov 14, 2025
  1.0
  Had a terrible experience at this Wendy's today! There was no line when I came up to the mic the lady said welcome to wendy's then asked the coworker if they were going on break and then disappeared. They came back after a moment and took my order.And seemed upset that I asked for my order to be fresh. All my request afterwards.She cut me off early and when I didn't answer In .3 seconds time if I wanted anything else, she gave me my total and said pull up. Then when I got to the window and needed a moment to find my card she said girlll with a sigh and closed the window. WONT BE BACK!
• MM

  Michael

  Oct 29, 2025
  1.0
  This location is a joke. I'm tired of lazy workers just standing around on their phones. The restaurant closed early yet I was able to place an order almost 50 minutes before it was supposed to close? Then when I show up, nobody on the mic and I have to drive up to the window in which the lady ignores me THE ENTIRE TIME. I then have to yell through the window about my order, she shakes her head at me and continues looking down, I assume on her phone, then I yell I had an app order, she turns says something and shakes her head then continues looking down. I then yell a third time with my phone up showing the order. I get the same response. I then yell yet AGAIN THROUGH THE CLOSED WINDOW asking for a refund with which I get another head shaking and she yells back angrily something about the app. I'm done, you guys just lost my money. They way you train your workers here is a joke. I normally forget about it because the food comes out tasting good (despite long wait times) but every time I order here it's like a playground inside. It's an embarrassing, joke. If my kitchen manager ran his kitchen like this place he wouldn't have a job any longer. Almost every restaurant in Florissant is like this, why would this place be any different? Just avoid it all together. The lady could have been respectful enough to just open the window and explain the situation instead of having a PAYING CUSTOMER yell through the window. I hate being a Karen because I work industry but if this was one of my servers, they'd be gone. EDIT: Not even a response from the owners of this franchised location. Goes to show how they already know how it's ran and don't care. Pathetic. Do better quality control Wendy's.
• JK

  Jordan Kolb

  Oct 28, 2025
  5.0
  Friendly staff, clean environment, perfect Wendy’s food. Can’t ask for more.
• IT

  Iron Tree

  Oct 19, 2025
  1.0
  The burger was cold and made wrong. The fries were hot but were fried in very old grease which were absolutely disgusting. The employee has no active listening skills nor cares about what a true Wendy's burger/fries should be. Have pride in your work wherever you are. This place needs a General Manager that has integrity, drive, and is a person that can train people, not just hiring bodies.

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