Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly during the drive-thru.
Food Temperature
Many customers reported receiving cold or improperly prepared food, leading to dissatisfaction with their meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Management Issues
Feedback indicated a lack of effective management, with complaints about employee behavior and overall store organization.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during certain visits.
DD
DaDude
Feb 2, 2026
1.0
Every time I come to this Wendy’s I have to wait at least 10 minutes before I can finally order. Then when I finally get my food it’s always cold.
JS
Jheryl Smith
Jan 31, 2026
5.0
One of my all time favorite and it's even better with kind hearted and respectful people serving you
ZZ
Ze
Jan 31, 2026
5.0
I went last night! 10 out of 10. Just left and the young lady that took my order greeted me stated she was sorry for my wait. Repeated my order, food hot and fresh!!!!! 1000 out of 10!!!
TW
Tam Williams
Jan 25, 2026
1.0
It all started with the manager because they are in charge at the end of the day. TERRIBLE customer service from the children at the counter but I took it straight to the manager and they were even worse! I just wanted to make sure my fries were fresh because they were cold and dry last time. They took this as an offense and even GAVE ME THE WRONG ORDER. The place is nasty, floor and chairs need cleaning, none of the drinks in the machine worked, and all the employees were cross contaminating with their gloves. NEVER GO HERE UNTIL NEW MANAGEMENT
JP
James P
Jan 11, 2026
1.0
This trip to Wendy’s was extremely frustrating, mainly because of the excessive wait in the drive-thru. I ended up sitting in line for close to an hour just to get my food, which is completely unacceptable for fast food.
What made it even worse is that there was no clear system in place to move things along. No one asked if anyone had already placed an order, no effort to speed up the line, and no explanation for the delay. You’re just stuck waiting with no idea how long it’s going to take.
By the time I finally got my food, it was cold, which only added to the frustration. Long drive-thru waits defeat the entire purpose of choosing a quick, convenient option like Wendy’s.
Overall, the wait alone ruined the experience. Sitting in a drive-thru for that long is not reasonable, and it’s enough to make me avoid this location in the future