Food Quality
Numerous customers reported receiving cold, old, or poorly prepared food, including burgers and fries.
Service Speed
Many reviews highlighted extremely long wait times, often exceeding 20 minutes, with some customers leaving without placing an order.
Customer Service
Several customers experienced rude or unhelpful staff, with complaints about order accuracy and lack of communication.
Operational Issues
Frequent mentions of broken equipment, such as the slush machine, and inconsistent hours of operation were noted.
Positive Staff Interactions
A few customers praised individual staff members for their friendly service, despite overall negative experiences.