Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Florissant, MO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Florissant pizza for any occasion. Call us for pizza delivery in Florissant or stop by 12735 New Halls Ferry Road for carryout to order the best pizza in Florissant, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
2.7
551 reviews
5 stars
152
4 stars
63
3 stars
43
2 stars
37
1 star
256
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked pizzas, missing ingredients, and overall dissatisfaction with taste.
Customer Service
Many reviews highlighted poor customer service, including unresponsive staff, rude behavior, and difficulty in reaching management for complaints.
Delivery Issues
Frequent complaints about late deliveries, wrong orders, and lack of communication regarding order status.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including improper food handling and cleanliness concerns.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their food when orders were correct.
- SMShaunna MatthewsNov 7, 20252.0Scheduled my food today. Came in and out want ready. What's the point of allowing future orders if you don't prepaid it. I order Buffalo wings. I got garlic parm. Ticket says buffalo but now I got attitude. 8 min wait for you to fix your mistake. No compensation. No apology. Store full of disrespect young men.
- ENEricka NashOct 26, 20252.0Didn’t expect some dry sticks as my garlic Parmesan breadsticks. Didn’t even give me my sauce that go with it. The only reason they get stars is cuz of the brownies. Order #0090
- OOoanhSep 18, 20255.0The staff is efficient even during the busiest times.
- HRHarry RileySep 5, 20255.0Love Papa Johns!!!
- TFTerrapin FlyerAug 16, 20251.0Don't do it. I used to order from here once per week because it's one of the only places that still takes cash upon delivery. Since the beginning of this year I have had nothing but quality issues, ranging from: The dough being stretched far too thin on original crust pizzas, resulting in rubbery crust that's nearly impossible to chew. Receiving pizzas with ingredients on them that I didn't order (most likely not cleaning cutting tools, which is a health hazard). Receiving pizzas with missing ingredients that I did order. When calling in about it, was told "Sorry, we were out", laughed at and hung up on without offering to remake or refund. Ordering pizzas with extra sauce and receiving pizzas with sauce around the far edges, but NO sauce in the middle and standing water on the pizzas. Undercooked or rancid meat ingredients. When calling in, gen manager Ay. tells me she hasn't had any other complaints, she doesn't believe me, and that there's a new store policy starting 2 months ago where customers are required to bring food back to the store in order to receive a refund. When I had 2 other managers refund immediately over the phone within that 2 month time frame with no issue whatsoever. This place is a joke, and a health hazard. As you can probably see by the overwhelming amount of other 1 star reviews in the comments here. They outsource delivery through DoorDash to avoid hiring locally and reduce their overhead, and outsource customer service overseas as well. Capitalizing profits over customers. Eat at your own risk. And good luck getting a refund. You're gonna need it with the way they run this "establishment." I ordered here weekly, and thanks to GM Ay.'s attitude w me over the phone this store just lost about 200 per month from me. Never any response from the official feedback forms on their website either, so don't bother with that. Nor is there any clear way to contact corporate or the store owner or regional manager. Papa John's needs to be investigated by the BBB and health department if you ask me.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Florissant, MO?
Delivery is available daily from 9:30 AM to midnight, except on Fridays and Saturdays when it extends until 1:00 AM.
Can I order pizza for pickup at Papa Johns in Florissant?
Yes, pickup is available daily from 9:30 AM to midnight, extending until 1:00 AM on Fridays and Saturdays.
Does Papa Johns Pizza offer contactless delivery?
Yes, Papa Johns offers no-contact delivery to ensure safety and convenience.
What types of food can I order from Papa Johns Pizza?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Florissant?
The restaurant is located at 12735 New Halls Ferry Road, Florissant, MO 63033.
How can I place an order online for delivery or pickup?
You can order online through their website at https://www.papajohns.com or via their app available on both iOS and Android.
Are there other dining options near Papa Johns Pizza in Florissant?
Yes, nearby options include Subway sandwich shop, Plush Lounge & Restaurant, and Grillz Factory jewelry gift shop with food options.
What entertainment venues are close to Papa Johns Pizza for a night out?
Nearby entertainment options include Olympic Lanes bowling alley, JAY'S Lounge dance club, and Comidean comedy club.
Are there any beauty or grooming services around Papa Johns Pizza?
Yes, there are several salons nearby such as Jimmy's Nails, Joba Hair Braiding, and Boone's Beauty and Barber Shop.
How can I find Papa Johns Pizza on social media or contact them?
Papa Johns can be found on Facebook at PapaJohnsPizzaFlorissantMO204 and on Twitter and Instagram under @PapaJohns. You can call them at +1 314-838-5555.