Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and lack of attention.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.
Delivery Speed
Many customers expressed dissatisfaction with slow delivery times, contradicting the brand's promise of 'freaky fast' service.
Food Quality
While some customers enjoyed the freshness and taste of the sandwiches, others complained about skimpy portions and poor preparation.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting it was clean while others reported unsanitary conditions.
VR
Ver'non Reed
Nov 28, 2025
5.0
I love it here !!!! Quick service, smiles, and awesome customer service
CH
Candace Holt
Nov 26, 2025
5.0
Very clean and friendly staff.
RR
Raiden
Nov 17, 2025
5.0
Place is goated
JM
Jackie Madison
Nov 5, 2025
5.0
Jimmy John’s never disappoints! The sandwiches are always incredibly fresh — from the crisp veggies to the soft bread that tastes like it was baked that morning. My order is always ready in minutes, and the staff is friendly, efficient, and clearly take pride in their work.
SM
Sue McConnell
Nov 3, 2025
2.0
Ordered sandwich for delivery, no mayo, no tomatoes, add onion and pickle. Received sandwich smothered in mayo, tomato and cucumber. SMH. It's not that complicated.